123FormBuilder Logo
123FormBuilder Logo
123FormBuilder

123FormBuilder

Composite Score
6.5 /10
CX Score
6.1 /10
Category
123FormBuilder
6.5 /10

What is 123FormBuilder?

123FormBuilder is a versatile and user-friendly web form builder that helps organizations and individuals in over 185 countries build forms, surveys, polls, and quizzes without having to write a single line of code. More than 1.9 million users utilize 123FormBuilder to collect data, optimize internal processes and complete payments online. You can select from a variety of third-party apps and payment gateways that you can integrate with your web form, such as PayPal, MailChimp, Square, Stripe, Authorize.Net, SalesForce, and the list goes on.

Company Details


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Awards & Recognition

123FormBuilder won the following awards in the Online Forms category

123FormBuilder Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 123FormBuilder.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

1
Since last award

89 Plan to Renew

69 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 123FormBuilder?

9% Negative
17% Neutral
74% Positive

Pros

  • Efficient Service
  • Caring
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered

Feature Ratings

Average 81

Workflow Automation

87

Drag and Drop Design

83

Security

82

Mobility

81

Data Analysis and Survey Function

80

Field Configuration and Customization

79

State Transformation

78

APIs and Integration

75

Version Management

75

Electronic Signatures

72

Vendor Capability Ratings

Average 77

Ease of IT Administration

79

Ease of Implementation

79

Availability and Quality of Training

78

Vendor Support

77

Product Strategy and Rate of Improvement

77

Quality of Features

77

Ease of Customization

75

Ease of Data Integration

75

Breadth of Features

75

Usability and Intuitiveness

75

Business Value Created

71

123FormBuilder Reviews

Pablo S.

  • Role: Consultant
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy to use. It has useful, but we are considering

Likeliness to Recommend

8 /10

What differentiates 123FormBuilder from other similar products?

Personalization

What is your favorite aspect of this product?

Personalization

What do you dislike most about this product?

Price. I miss some free account

What recommendations would you give to someone considering this product?

Try It!!!!

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Cons

  • Under Delivered

Karri O.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Overall good, but disappointed in payment function

Likeliness to Recommend

6 /10

What differentiates 123FormBuilder from other similar products?

Good price point for non-profits

What is your favorite aspect of this product?

Easy to use and make forms.

What do you dislike most about this product?

It's very difficult and slow wsithcing between forms and we cannot get a square payment gateway to work on our forms.

What recommendations would you give to someone considering this product?

If your non-profit ask for the non-profit price and watch out some of the payment integrations do not work.

Pros

  • Caring
  • Respectful
  • Acts with Integrity
  • Security Protects
  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2021

Fantastic Tool but Productivity Tools Catching Up

Likeliness to Recommend

7 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Includes Product Enhancements