123FormBuilder Logo
123FormBuilder Logo
123FormBuilder

123FormBuilder

Composite Score
6.5 /10
CX Score
6.1 /10
Category
123FormBuilder
6.5 /10

What is 123FormBuilder?

123FormBuilder is a versatile and user-friendly web form builder that helps organizations and individuals in over 185 countries build forms, surveys, polls, and quizzes without having to write a single line of code. More than 1.9 million users utilize 123FormBuilder to collect data, optimize internal processes and complete payments online. You can select from a variety of third-party apps and payment gateways that you can integrate with your web form, such as PayPal, MailChimp, Square, Stripe, Authorize.Net, SalesForce, and the list goes on.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

123FormBuilder won the following awards in the Online Forms category

123FormBuilder Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 123FormBuilder.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

1
Since last award

89 Plan to Renew

69 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 123FormBuilder?

9% Negative
17% Neutral
74% Positive

Pros

  • Efficient Service
  • Caring
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered

Feature Ratings

Average 81

Workflow Automation

87

Drag and Drop Design

83

Security

82

Mobility

81

Data Analysis and Survey Function

80

Field Configuration and Customization

79

State Transformation

78

APIs and Integration

75

Version Management

75

Electronic Signatures

72

Vendor Capability Ratings

Average 77

Ease of IT Administration

79

Ease of Implementation

79

Availability and Quality of Training

78

Vendor Support

77

Product Strategy and Rate of Improvement

77

Quality of Features

77

Ease of Customization

75

Ease of Data Integration

75

Breadth of Features

75

Usability and Intuitiveness

75

Business Value Created

71

123FormBuilder Reviews

Stefanie C.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy to use and implement with solid features

Likeliness to Recommend

10 /10

What differentiates 123FormBuilder from other similar products?

The freemium functionality makes it easy to test out to see if it matches your needs. Most products on the market do not have that ability. You can use it with any website builder.

What is your favorite aspect of this product?

The freemium functionality

What do you dislike most about this product?

Nothing thus far

What recommendations would you give to someone considering this product?

Try before you buy

Pros

  • Effective Service
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Daniel B.

  • Role: Information Technology
  • Industry: Apparel
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Great product with a superb support team behind it

Likeliness to Recommend

9 /10

What differentiates 123FormBuilder from other similar products?

Their rapid ability to react to customer need without charging for the privilege. That may have changed since I used the services, but that was my experience.

What is your favorite aspect of this product?

Solves many business needs without being overly complicated.

What do you dislike most about this product?

Nothing at all.

What recommendations would you give to someone considering this product?

Ensure you have somebody in your business who can implement it and own it going forwards.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Helps Innovate
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2021

unique, comprehensive and secure product

Likeliness to Recommend

7 /10

Pros

  • Efficient Service
  • Continually Improving Product
  • Reliable
  • Enables Productivity