1Password Customer Reviews 2025 | Password Management

Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

1Password

Composite Score

8.9 /10

CX Score

9.1 /10

93 Reviews Write a Review

Claim Software

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

1Password won the following awards in the Password Management category

Filter By

2025 Emotional Footprint Champion

Latest Award, 2025

Service Experience
Product Impact

Latest Award, 2025

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

8 Top Rated Features

2024

Product Impact

2024

2023 Data Quadrant Champion

2023

2 Top Rated Capabilities

5 Top Rated Features

2023

Service Experience
Product Impact
Conflict Resolution

2023

1 Top Rated Capabilities

0 Top Rated Features

2022

Service Experience
Product Impact

2022

1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

96 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

0% Negative

2% Neutral

98% Positive

Pros

Enables Productivity
Security Protects
Reliable
Performance Enhancing

Feature Ratings

Average 85

Autosave and Autofill

Credential Management

Password Generator

Encryption and Decryption

Work and Personal

Multi-Factor Authentication (MFA)

Access From Multiple Devices

AD/LDAP Sync

Vault for Each User

Dashboard

Team Management

Vendor Capability Ratings

Average 82

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

1Password Reviews

Suresh M.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Nice product

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

access from any where and any device. easy to use. checks the password strength, gives real time information/

What is your favorite aspect of this product?

real time information about the password strength

What do you dislike most about this product?

as of now no

What recommendations would you give to someone considering this product?

more userfrandly

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Supriya T.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

Perfect tool to generate, save passwords securely

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

- Its great ability to generate passwords on its own - its great ability to save different passwords - its ability to save different types of documents and important URL's - Its ability to create vaults and share and protect them by setting privileges - 1Password can be accessed via browser as well mobile application. Making things much easy for user

What is your favorite aspect of this product?

- Ability to generate and save passwords - Ability to share amount desired recipients

What do you dislike most about this product?

Nothing such as of now. Why would I have one , if I enjoyed using it

What recommendations would you give to someone considering this product?

If you wish to say good bye to legacy way of generating forgotten password and saving . Then will surely help you. If you wish to have your business running in most secured way and make jobs of employees easy then one should choose it as their integral part

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sunil B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

Best tool to save passwords

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

Traditional ways of saving and generating a new password were replaced with 1Password. One can enjoy its services and it will make things very much simple !

What is your favorite aspect of this product?

- Ease in saving passwords in vaults - Ease in sharing passwords - Ease in integrating with other applications - Ease in setting permission levels to created vaults

What do you dislike most about this product?

No major issues or concerns encountered so far.

What recommendations would you give to someone considering this product?

The key in growing fast and robust is by make your company and employee strong and secure. I think no other product can do the jobs 1Password does. It not only saves the passwords, but also automatically generates new passwords which are hard to hack.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

1Password

What is 1Password?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Data Quadrant Champion

1Password Ratings

92 Likeliness to Recommend

96 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love 1Password?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Autosave and Autofill Allows for passwords to be autosaved and autofilled when accessing resources again.

Credential Management Software provides credential management and retrieval functionality.

Password Generator Software includes the ability for users to generate strong passwords.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

AD/LDAP Sync Groups and users can be synced with Active Directory or LDAP

Vault for Each User Each user has access to their own password vault.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Team Management Create and manage team members. Items can be shared across team members.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

1Password Reviews

Suresh M.

Nice product

Likeliness to Recommend

Pros

Supriya T.

Perfect tool to generate, save passwords securely

Likeliness to Recommend

Pros

Sunil B.

Best tool to save passwords

Likeliness to Recommend

Pros

Most Popular 1Password Comparisons

Bitwarden

Keeper

LastPass Password Management

RoboForm Password Manager

Zoho Vault

Dashlane

1
Since last award

1
Since last award

Feature Ratings

Autosave and Autofill

Credential Management

Password Generator

Encryption and Decryption

Work and Personal

Multi-Factor Authentication (MFA)

Access From Multiple Devices

AD/LDAP Sync

Vault for Each User

Dashboard

Team Management

Vendor Capability Ratings

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support