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1Password Logo Award Winner Product Badge
1Password

1Password

Composite Score
9.0 /10
CX Score
9.1 /10
Category
1Password
9.0 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Security Protects
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Autosave and Autofill

90

Credential Management

90

Work and Personal

88

Password Generator

88

Access From Multiple Devices

87

AD/LDAP Sync

87

Encryption and Decryption

87

Multi-Factor Authentication (MFA)

86

Dashboard

86

Vault for Each User

85

Team Management

85

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

85

Ease of Implementation

84

Ease of IT Administration

84

Quality of Features

84

Business Value Created

83

Breadth of Features

82

Ease of Data Integration

81

Ease of Customization

80

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

79

1Password Reviews

Aliya W.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The most reliable and secure password management

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

Unlike its competitors, 1Password has a simple user interface, is easy to use, and is simple to roll out to end users. It's convenient to have a single solution that I can use across devices and platforms to store and generate unique authentication codes for use with any service that supports two-factor authentication.

What is your favorite aspect of this product?

The best aspect of 1Password is the vaults, or secure storage areas, where I can save all of my sensitive information and share it only with the people I choose. As a bonus, 1Password is cross-platform, meaning I can use it on any device and instantly access my passwords. In addition, 1Password may create a new password for me if I need one.

What do you dislike most about this product?

For me, 1Password has certain limitations. To begin with, the UI may seem complicated and confusing. Second, 1Password isn't compatible with every service online. The price is high compared to other password managers, but the benefits far outweigh the costs. Not sure whether it's the Android version we're using, but 1Password could need some enhancements to its mobile app.

What recommendations would you give to someone considering this product?

I no longer need to change passwords when team members arrive and depart. By facilitating the creation of strong, unique passwords for each online service, 1Password has significantly improved my company's security. I am relieved of the burden of creating and remembering different passwords for each service I use. If you value the safety and convenience of your digital assets, this is an indispensable tool.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Micheal N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Password sharing is made simple, quick, and safe

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

When it comes to providing end consumers with a means of effectively keeping and monitoring my various passwords, I believe this to be the most excellent option available. It is the optimal method for It's a one-stop shop for securely storing and retrieving user credentials. Because with 1Password, I no longer have to waste time trying to remember a distinct password.

What is your favorite aspect of this product?

For me, one of the best features of 1Password is how simple it is to implement. 1Password's many features make it simple to save, organize, and access your passwords. They have very new ideas about how passwords should function. Their beautifully-designed password organizer works well on Mac, Windows, iPhone, and Android and interfaces neatly with many online browsers. 1Password can generate secure passwords and autofill them in your browser.

What do you dislike most about this product?

1Password app for Android is not as polished as the iOS version. The only potential downside to using 1Password is the yearly price, which some users may find prohibitive. Although we get a non-profit discount, the price is still more than I would like. Unfortunately, there are situations when the AutoFill feature fails to perform its job.

What recommendations would you give to someone considering this product?

Regarding safeguarding and using your passwords, 1Password is your best bet. My earlier problems have been resolved thanks to the staff's newfound ability to access shared team accounts quickly and securely from any location. The app's one-time passcode function has made it much simpler to administer accounts that offer two-factor authentication.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Caring

Ramzy J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

An excellent software to keep passwords.

Likeliness to Recommend

8 /10

What differentiates 1Password from other similar products?

The best tool for keeping passwords safe. Nice options that make my day easier. Separate personal and shared vaults from the box. Will handle 2-factor authentication codes for added security. Password generation. Your 1 password account can be set to use hardware keys to log in on new devices to keep it secure with basically 3 different factors required. It's easy to handle each personal account and work account together. Simply customize as you will be able to add custom information fields to any post. Being able to feature multiple websites in one post works when using persistent logins for multiple domains. Able to access all data offline.

What is your favorite aspect of this product?

Every device and platform I own can run 1Password, and the UX is compatible too. The difference between the Windows and macOS interfaces is hard to distinguish with v8. I believe that moving to a standard development framework can pay strong dividends for them. The developer community behind 1Password is advanced and incredibly engaged.

What do you dislike most about this product?

No errors - which can be thought of as: Usually it wasn't clear if I had the latest version of the plug-in on all my browsers, so to be safe I didn't uninstall it. Could reinstall/update if needed.

What recommendations would you give to someone considering this product?

As I said earlier, if you want to share your password securely with your team members, you can feel free to use 1Password. Additionally, this software provides one GB of encrypted storage for everyone. There you can save your confidential files and documents.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Effective Service

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