Accelo Logo
Accelo Logo
Accelo

Accelo

Composite Score
8.0 /10
CX Score
8.2 /10
Get Demo

In Partnership With SelectHub

Claim Software

What is Accelo?

Accelo is a leading Professional Services Automation (PSA) platform designed to help service organizations accelerate the delivery of exceptional work. Its unparalleled configurability enables seamless alignment with your unique business processes, integrating essential components of traditional PSA solutions. By uniting operational data, project work, and real-time communications in one platform, Accelo provides complete visibility and contextual insights, empowering managers with early issue detection and improved project financials. Accelo combines expertise, technology, and innovation to support teams in their growth and maturity journeys, making it a strategic partner for profitable and

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Accelo won the following awards in the Professional Services Automation category

Filter By

Accelo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Accelo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Accelo?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Fair

Feature Ratings

Average 86

Security

92

Team Collaboration

89

Task Management and Workflow

88

Resource Management

88

Time Management

87

Email Synchronization & Tracking

86

Project Management

86

Reporting

86

Expense Detail Tracking

84

Knowledgebase

84

Retainer Management

84

Vendor Capability Ratings

Average 86

Business Value Created

91

Quality of Features

90

Product Strategy and Rate of Improvement

90

Breadth of Features

89

Ease of Data Integration

88

Ease of Implementation

88

Availability and Quality of Training

87

Ease of IT Administration

80

Usability and Intuitiveness

80

Vendor Support

80

Ease of Customization

79

Accelo Reviews

Jade R.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Accelo has increased our profit margin.

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

The sales opportunity management feature makes it unique because; it enables us to track sales opportunities for new and existing customers in one location.

What is your favorite aspect of this product?

I highly appreciate that it has helped us to plan for our clients work by estimating their budget and creating project timelines. This has helped us to give our clients realistic expectations and prevent under quoting.

What do you dislike most about this product?

The user interface takes a lot of time to understand but once you get to understand it, it becomes very efficient.

What recommendations would you give to someone considering this product?

Accelo has helped us to increase our annual revenue by 30% because we deliver what was promised during the sales process to our customers, hence we have increased customer retention.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shirley A.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Help our team share content automatically.

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

Accelo enables me to seem proactive to my clients, guarantees we're hitting all of the key touchpoints, and removes the need for me to control my own calendar. We can spend more time with our customers because to Accelo automation. We utilize practically all technologies for project monitoring, progress tracking, and time and expenditure tracking. We were able to utilize the application from Android and Mac devices.

What is your favorite aspect of this product?

It may assess potential clients and produce automatic postings to get their attention. To speed up the process of sharing our material, the software automatically exchanges information such as files and emails. Campaign and budget management delivers precise project results information. Accelo provides highly professional technical support; they answer quickly and clear up any confusion. It has also kept me from forgetting about follow-ups; the way we have set the triggers prevents this from happening. Furthermore, triggers have completely automated many of the repeated messages to trade partners.

What do you dislike most about this product?

It is difficult to understand how to use all of its tools in a short period of time. Accelo is not inexpensive for businesses in their first year of existence. The user support videos are not correctly updated; occasionally films from the most recent version of the software are still available. I also wish the tablet browser experience was more fluid. I'd love to be able to use Accelo on an iPad without the need for an extra mouse; it would make business travel so much easier.

What recommendations would you give to someone considering this product?

Take the time to examine and rethink your processes; everything must be on the table, and everyone must be ready to change; there is always a better method to get at the same destination, and seeking guidance early is essential. You may include additional applications in your future update; the current version lacks diversity. The program's setup procedure can be a little hard for customers who have never used automated software like this before, so they should simplify it a little more.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Joshua M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Accelo Comparisons