
In Partnership With SelectHub

What is Accelo?
Accelo is a leading Professional Services Automation (PSA) platform designed to help service organizations accelerate the delivery of exceptional work. Its unparalleled configurability enables seamless alignment with your unique business processes, integrating essential components of traditional PSA solutions. By uniting operational data, project work, and real-time communications in one platform, Accelo provides complete visibility and contextual insights, empowering managers with early issue detection and improved project financials. Accelo combines expertise, technology, and innovation to support teams in their growth and maturity journeys, making it a strategic partner for profitable and
Company Details
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In Partnership With SelectHub
Accelo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Accelo?
Pros
- Reliable
- Enables Productivity
- Effective Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Team Collaboration
Task Management and Workflow
Resource Management
Time Management
Email Synchronization & Tracking
Project Management
Reporting
Expense Detail Tracking
Knowledgebase
Retainer Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of Implementation
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Ease of Customization
Also Featured in...
Sales

Projects

Tickets

Retainers

Billing

Reports

Integrations

Accelo Reviews
Debbie B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
One of the best PSA software I have ever used.
Likeliness to Recommend
What differentiates Accelo from other similar products?
We were able to boost employee and customer responsiveness by utilizing automation and the customer portal. It provided us with a very significant decrease in constant work time from the beginning of its implementation, by automating certain repeatable processes within our organization, after logically due programming, which was wonderful for us, because we can consolidate the input of sales data that is carried out through emails in an automatic and simple way. The openness and insight provided by Accelo with G Suite improves our capacity to see what is going on with our team and customer interactions.
What is your favorite aspect of this product?
Accelo enables us to provide intelligence and flexibility to our workflows, allowing us to fit the demands of our business or any business. This product comes to life thanks to personalization and automation. Workflows, emails, and reminder triggers may all be automated. Accelo is a very important program when automation is necessary in repeated processes that an organization obtains, notably when it comes to professional work sections, which implies a delicate region in these high-level business work areas, specifically in emails. tremendous amount of data that must be delivered on a regular basis
What do you dislike most about this product?
Because of the constant performance that this software must perform, the vision in the programming area that maintains it could be more consistent, because sometimes establishing an update of the work that it must execute, to an unrepeatable environment, is difficult, because if the functions are internally peculiar and require basic knowledge to learn to use their purposes, in an easier and more comfortable way, being otherwise a total challenge, which must update these areas.
What recommendations would you give to someone considering this product?
The advantages of automation and integration outweigh the setup time. Look for a trustworthy partner to assist with implementation. Accelo is an advanced system built on the automation of professional services within an organization. It includes a magnificent program for the management of projects and tasks that frequently stand out in a commercial establishment, highlighting that it is ideal in labor-related issues, to automatically update client profiles, to easily visualize when was the last time of interaction by correspondence.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Angela P.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2022
Excellent tool for daily use, makes the job easier
Likeliness to Recommend
What differentiates Accelo from other similar products?
At Accelo, everything is in one central place and the transparency of communication makes it very easy for us. The integration with XERO is seamless and you can easily track your earnings from any account. We use this software on a daily basis because it offers great features that are convenient for us. This is primarily a feature in the company's platform for automating servers to run artificial intelligence-based development on a schedule. The system works only if we maintain the advantages of working in our environment and mention that we implement this application mainly for the management of projects that run on a large scale.
What is your favorite aspect of this product?
This app is the central location for CRM, project management, retainers, tasks, tickets and more. Accelo provides verification, management, consensus, forecasting, professional operational balance support, mobile customization and sectoralization integration management and contact training activities to help customers easily generate file exchanges. Each of them has been updated. -Optimized approach, reporting retention and generation configuration.
What do you dislike most about this product?
The user interface is a little antiquated, but the team is working on modernizing, and there have been regular upgrades and releases. The Accelo system does not take a significant quantity of financial information because it specifies an entrance path to a designated spam to assess in a combined statistical function, its routine data clarity, which tends to lose attributes of relevance conditioned by the business specification. Many of the functions performed by this application are unknown to all users that utilize its codes to specify actions to help network organization.
What recommendations would you give to someone considering this product?
It is quite beneficial to manage the complete organization from a single place. The Accelo system is highly recommended because it is a quality account management system based on productivity simplifications enhanced by economic resource activation commands, traceable database arrangements, intelligent monitoring of financial adjustments, qualified positioning of trading orders, cloud data network service stock management and probability management, this management network program is attributed with business trend optimization and pull force planning based on increases reported in verifiable fixed tabulations.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.

Francisco R.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
It's great to streamline all your processes.
Likeliness to Recommend
What differentiates Accelo from other similar products?
We needed software that would allow us to streamline all of our customer service operations so that our employees and our work are in the best possible condition. We use it to connect with the client more thoroughly and to provide a professional service. We benefit from Accelo because we implement our information on platforms such as the cloud. It has also aided us in keeping track of our projects and tasks in order to complete them on time. It also provides us with the option of storing our data in the cloud. We have significantly increased production and profit since we began using this tool.
What is your favorite aspect of this product?
It is simple to use and set up on the desktop. One feature that I liked about this tool is that it allows us to keep track of our ongoing projects and tasks. I've been delivering our clients' services on time because I can control the time and know exactly when I'm supposed to deliver. Accelo excels at screening prospective clients. It is a dependable software that allows the majority of a company's services to be centralized because it provides a wide range of work tools. It has an appealing and modern design that allows you to distinguish the main services it provides.
What do you dislike most about this product?
It has been working flawlessly, with no breakdowns. However, the mobile application is not as complete as the web application and it can be difficult to work from a cell phone at times. It takes a long time to learn all of the tools because they are not perfectly laid out in the control panel and it takes a long time to set up the entire platform.
What recommendations would you give to someone considering this product?
Highly rated platform that works well in any business. It is effective in ensuring that the working environment is pleasant and that everything runs smoothly.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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