Accolade Logo
Accolade Logo
Wellspring Worldwide

Accolade

Composite Score
7.7 /10
CX Score
8.2 /10
Category
Accolade
7.7 /10

What is Accolade?

Gain complete visibility to your organization's innovation process, make smarter decisions, and improve your time-to-value. Accolade® by Sopheon is the innovation management product that empowers organizations to consistently identify, evaluate, and execute against the right strategic priorities.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Accolade Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Accolade.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Accolade?

0% Negative
8% Neutral
92% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Caring

Feature Ratings

Average 76

Polls & Voting

92

Workflow Capabilities​

85

Implementation Management

83

Artificial Intelligence and Natural Language Processing

81

Multi Tenancy

81

Ideation

78

Communication Manager

78

Analytics and Reporting

75

Idea Ranking & Evaluation

72

Trend Management

70

Collaboration Channels

69

Vendor Capability Ratings

Average 79

Vendor Support

89

Ease of IT Administration

83

Breadth of Features

83

Ease of Customization

83

Ease of Implementation

83

Availability and Quality of Training

81

Business Value Created

79

Ease of Data Integration

75

Product Strategy and Rate of Improvement

75

Usability and Intuitiveness

71

Quality of Features

67

Accolade Reviews

  • Role: Industry Specific Role
  • Industry: Chemicals
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Works, but end user experience could be better.

Likeliness to Recommend

7 /10

Pros

  • Efficient Service
  • Respectful
  • Reliable
  • Caring

Cons

  • Commodity Features
  • Less Performance Enhancing
  • Less Productive
  • Role: C-Level
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Great product. Scalable and customizable.

Likeliness to Recommend

9 /10

Pros

  • Trustworthy
  • Acts with Integrity
  • Transparent
  • Security Protects
  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Provides Business Value!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Fair
  • Acts with Integrity