Acquia DAM Logo
Acquia DAM Logo
Acquia

Acquia DAM

Composite Score
8.1 /10
CX Score
8.5 /10
Acquia DAM
8.1 /10

What is Acquia DAM?

Bring your content together with one platform. Acquia DAM (Widen Collective) simplifies how your digital assets, product specs, and marketing copy are delivered to market. Keep your teams collaborating, coordinating, and in control of your brand across the content lifecycle.

Company Details


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Awards & Recognition

Acquia DAM won the following awards in the Digital Asset Management category

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Acquia DAM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acquia DAM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

92 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acquia DAM?

8% Negative
3% Neutral
89% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Client Friendly Policies
  • Unique Features

Feature Ratings

Average 81

Digital Asset Sharing

86

Manage / Administration of Metadata

85

Collaboration

84

Cloud Offering

83

Version Management

81

Automation of Metadata Creation

81

Intelligent Indexing

81

Content Capture

79

Workflow and Approval Management

78

Permissions and Access Right Management

78

Integration

77

Vendor Capability Ratings

Average 82

Business Value Created

87

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

83

Ease of Implementation

82

Quality of Features

82

Availability and Quality of Training

81

Ease of IT Administration

80

Breadth of Features

80

Ease of Customization

79

Ease of Data Integration

79

Vendor Support

79

Acquia DAM Reviews

Francisco R.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Efficient tool to organize digital assets.

Likeliness to Recommend

9 /10

What differentiates Acquia DAM from other similar products?

Widen Collective organizes and shares a massive collection of pictures, scans, and other digital assets with a broad user base. It enables us to locate and utilize our assets more quickly and easily. Widen Collective is an amazing platform for managing your company's content for better product visualization, and it is comparable to the Brankmaker platform in that both are dedicated to the planning and development of operations that allow you to produce outstanding marketing using its capabilities. collaboration, which provides multi-channel marketing and product promotion in various media such as social networks

What is your favorite aspect of this product?

It's a strong system with several role and permission constraints. It works effectively with single sign-on and was very simple to teach users with varying technical backgrounds. One of its positive features is that it assists each company in identifying and creating a personalized brand of said product; it also allows us to give volume to said product through the layout, assisting in the distribution and management of each campaign and it assists us in managing each idea to make a report of each strategy to give an analysis and see if it meets the requirements for integration in social networks.

What do you dislike most about this product?

Overall, it's not an attractive interface, even after some markings. Many security features and permissions are difficult to disable when not needed. In addition, it is a platform that provides enterprises with the tools they need to plan good product promotions and can be implemented by medium and large marketing-focused enterprises.

What recommendations would you give to someone considering this product?

It's a robust system with fine-grained control over rights, metadata, and file uploads and downloads. It is an excellent management tool, particularly for bigger enterprises with complicated functionality and use requirements. We suggest this product for the vast range of tools that assist us in disseminating our company's or product's brand so that it is well visualized by people and reaches potential buyers.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Khloe F. J.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

It is the best DAM option for almost any client.

Likeliness to Recommend

9 /10

What differentiates Acquia DAM from other similar products?

Widen can handle any form of file, once the information has been entered, it is simple to enter and search. External clients like having us take product photographs for their websites, and we appreciate having the proper professionally taken images. The most significant advantage of a DAM is having a single source of truth that all users can access for a variety of requirements, from PIM to eCommerce to marketing. There are several methods to view, download, connect to, and distribute material. The key advantages are brand consistency, time savings, and granular control over information and permissions.

What is your favorite aspect of this product?

They are always at the forefront of adopting new technologies and their product roadmap is transparent. They also remain by far the best customer service and support provider in the DAM industry. The interface is intuitive and is kept aesthetically and functionally updated. Widen listens to users and adjusts its product as needed. Portals allow the creation of small basic websites with a subset of assets. This is really useful for users who don't need access to the full site or will only visit it occasionally.

What do you dislike most about this product?

There's not much to hate about the Widen product. Some customers may like greater UI customization, but I believe they hit the ideal combination of functionality and straightforward usage. There may be too many administrative controls. Fortunately, they walk you through them at onboarding and are always there to help if you need a reminder. The onboarding process was a little slow at initially, but he was coming from an established DAM and understood exactly what he wanted.

What recommendations would you give to someone considering this product?

Any firm contemplating acquiring a DAM system should always consider Widen. The assistance options available here are fantastic. They care about their users' success and develop creative ways to assure it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Sophia C S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Innovative software easy to implement.

Likeliness to Recommend

9 /10

What differentiates Acquia DAM from other similar products?

With a single source of truth for digital assets, asset version control, and integrations and linkages with other systems (sales enablement system, website, Portals microsite application on Widen), we may change an out-of-date file on all linked systems by uploading a new file in one location. We utilize it as a major point of contact for our IT team for training, resources, new company information and a variety of other useful stuff. We also enjoy the fact that we can quickly upgrade versions as needed.

What is your favorite aspect of this product?

Widen is designed to train a full-time manager. It is a self-service system in which administrators may configure and maintain their own systems. It is possible to get items in a variety of file formats, support for a variety of file formats. Permissions can be set to protect assets, users can visit the website with a standard Internet browser. Without the need for pricey software, media may be set up in minutes, when Widen assistance is required, the support crew is always professional and friendly and is available via online chat and/or email support.

What do you dislike most about this product?

Integrates with other systems through a network of partners. Individual integrations might be slow and appear to be poorly managed. Widen charges an installation cost for new apps inside its system, but it is not always apparent what that price is for, and it might appear expensive, especially if you are your own DAM administrator and conduct all of your own system configuration and maintenance. Navigating the admin page may be a bit tough if I as an admin could simply edit the display settings to make use of different levels of access so I could immediately see what access my subscribers have and make additions or changes without having to.

What recommendations would you give to someone considering this product?

Widen is a program worth considering; it is one of the best in its class. A fantastic presentation on how the service operates links all of the dots we were searching for. It appears to be significantly simpler than the other presentations we evaluated.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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