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Acquia

Acquia Drupal Cloud

Composite Score

6.3 /10

CX Score

6.2 /10

36 Reviews Write a Review

Claim Software

What is Acquia Drupal Cloud?

Drupal is aleading enterprise, open source content management system (CMS) in the world, and the foundation of Acquia’s digital experience platform (DXP). Drupal gives teams the freedom to create exceptional digital experiences. Organizations of all sizes — across industries and the planet — use Drupal not only to build corporate websites, but to build and manage e-commerce sites, mobile applications, digital signage, social networking sites, intranets, portals, microsites, resource directories, kiosks, and more.

Company Details

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Acquia Drupal Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acquia Drupal Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

71 Plan to Renew

6
Since last award

73 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+65 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acquia Drupal Cloud?

21% Negative

8% Neutral

71% Positive

Pros

Helps Innovate
Reliable
Respectful
Trustworthy

Cons

Under Delivered
Vendor's Interest First
Less Generous

Feature Ratings

Average 71

Web Publishing Capabilities

Standard Templates

Content Security

E-Commerce Integration

Translation Facilitation

Content Repository

Analytics and Reporting

Multi Channel Support

Management Interface

Social Media Integration

Content Workflow Management

Vendor Capability Ratings

Average 69

Availability and Quality of Training

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Acquia Drupal Cloud Reviews

Raj M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2025

Reliable Drupal Hosting with a Learning Curve

Likeliness to Recommend

8 /10

What differentiates Acquia Drupal Cloud from other similar products?

Acquia Drupal Cloud is built just for Drupal, with tools and hosting fine-tuned for big, complex sites. It’s powerful and secure, but can feel a bit heavy for newcomers.

What is your favorite aspect of this product?

Its seamless Drupal integration, everything from hosting to deployment feels purpose-built, saving time and reducing technical headaches for developers.

What do you dislike most about this product?

It has a steep learning curve and costly too..

What recommendations would you give to someone considering this product?

I’d recommend it for teams already working with Drupal or planning large, complex sites, just be ready to invest some time in learning the platform and make full use of Acquia’s documentation and support.

Pros

Enables Productivity
Effective Service
Inspires Innovation
Fair

Michael F.

Role: Sales Marketing
Industry: Utilities
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Not very customizable and high cost

Likeliness to Recommend

7 /10

What differentiates Acquia Drupal Cloud from other similar products?

It is more restrictive and has a higher cost.

What is your favorite aspect of this product?

I did not like it very much

What do you dislike most about this product?

It was overpromising.

What recommendations would you give to someone considering this product?

I do not see the added value that the product offers, there are open source solutions which work better and there are other hosting possibilities.

Pros

Transparent
Reliable
Caring
Respectful

Cons

Commodity Features
Less Generous
Under Delivered

Ravinder C.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2025

Scalable and Secure Hosting for Enterprise Drupal

Likeliness to Recommend

8 /10

What differentiates Acquia Drupal Cloud from other similar products?

Acquia's team has deep Drupal expertise, offering specialized support and guidance to clients.

What is your favorite aspect of this product?

Integration with Acquia other products. CMS & site studio and DAM

What do you dislike most about this product?

The cost is relatively high compared to some other cloud hosting solutions, especially for smaller teams or projects with limited budgets.

What recommendations would you give to someone considering this product?

Avoid using it for every project. Choose it when your site requires fully custom features, advanced styling, and you're specifically planning to use Drupal CMS that’s where its true benefits shine.

Pros

Helps Innovate
Reliable
Performance Enhancing
Caring

Acquia Drupal Cloud

What is Acquia Drupal Cloud?

Company Details

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Awards & Recognition

Acquia Drupal Cloud Ratings

80 Likeliness to Recommend

71 Plan to Renew

6 Since last award

73 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+65 Net Emotional Footprint

How much do users love Acquia Drupal Cloud?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Content Workflow Management The ability to enable editorial or authorship workflows on content within the platform.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Acquia Drupal Cloud Reviews

Raj M.

Reliable Drupal Hosting with a Learning Curve

Likeliness to Recommend

Pros

Michael F.

Not very customizable and high cost

Likeliness to Recommend

Pros

Cons

Ravinder C.

Scalable and Secure Hosting for Enterprise Drupal

Likeliness to Recommend

Pros

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Feature Ratings

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Content Repository

Analytics and Reporting

Multi Channel Support

Management Interface

Social Media Integration

Content Workflow Management

Vendor Capability Ratings

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