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Adobe Systems

Acrobat Sign

Composite Score

8.9 /10

CX Score

9.0 /10

161 Reviews Write a Review

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What is Acrobat Sign?

With Adobe Sign, you can get documents signed in minutes — not days. It provides a convenient, tamper-proof way to sign documents electronically that helps you grow your business.

Company Details

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Awards & Recognition

Acrobat Sign won the following awards in the Electronic Signature category

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2025 Data Quadrant Champion

Latest Award, 2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

2 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

2 Top Rated Capabilities

3 Top Rated Features

2022

Acrobat Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acrobat Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acrobat Sign?

1% Negative

8% Neutral

91% Positive

Pros

Reliable
Enables Productivity
Effective Service
Saves Time

Feature Ratings

Average 86

Digital Signature

E-Signatures

User-Friendly

Security

Mobile

Regulatory Compliance

Workflow

Audit Trail

Templates

Cloud/On-Prem/Hybrid Deployment

Notifications

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization

Acrobat Sign Reviews

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2023

serve its purpose,

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

António P.

Role: C-Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Reliable Contract Management with a Good Workflow

Likeliness to Recommend

10 /10

What differentiates Acrobat Sign from other similar products?

Reducing costs for users by being part of the Adobe Creative Cloud. It also offers a wide range of features, making it a versatile tool for businesses.

What is your favorite aspect of this product?

I really enjoy its reliability and safety. I can trust that my contracts and sensitive information are secure when using this platform.

What do you dislike most about this product?

The only thing I dislike is that the workflow can be a bit challenging to navigate at times.

What recommendations would you give to someone considering this product?

Adobe Sign has a good workflow, but it can be a bit challenging to navigate at times. Make sure to consider if it fits with your existing process. Make sure to evaluate your contract management needs and compare them to the features offered by Adobe Sign. Consider the integration with Adobe Creative Cloud and how it fits with your existing workflow.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Claire Victoria E.

Role: Human Resources
Industry: Electronics
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Saves so much time!

Likeliness to Recommend

10 /10

What differentiates Acrobat Sign from other similar products?

In some ways it has a lot of similarities to other products. Acrobat sign is easily recognizable, user friendly and reliable. It allows our business to send out contracts to be signed electronically which is secure and you can choose the workflow in the tool.

What is your favorite aspect of this product?

With Acrobat you have the ability to send out documents for signature quickly and efficiently. It doesn't take long to set up the document for signature and the workflow before sending out. Notifications are sent out via email and you can track the progress in the tool which is incredibly helpful! I love the reminder feature which has a variety of options of how frequently to chase signatories. The tool saves so much time for our HR team and saves candidates having to print off the document to sign and scan and send back. It makes our processes more efficient and timely.

What do you dislike most about this product?

Nothing to mention - extremely happy with the product!

What recommendations would you give to someone considering this product?

If your company is an SME then it will suit your needs. If you are a larger company and have a high volume of documents to send out for signature then another product may suit. I highly recommend the tool as it has transformed our ways of working and ensuring that we are with the 'digital' times!

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Acrobat Sign

What is Acrobat Sign?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Acrobat Sign Ratings

88 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Acrobat Sign?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Security Software provides appropriate data and access security.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Audit Trail View all previous activity including any recent edits and user access.

Templates Tool provides a set of pre-made templates you can use and distribute instead of creating new ones for every situation.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Acrobat Sign Reviews

serve its purpose,

Likeliness to Recommend

Pros

António P.

Reliable Contract Management with a Good Workflow

Likeliness to Recommend

Pros

Claire Victoria E.

Saves so much time!

Likeliness to Recommend

Pros

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Feature Ratings

Digital Signature

E-Signatures

User-Friendly

Security

Mobile

Regulatory Compliance

Workflow

Audit Trail

Templates

Cloud/On-Prem/Hybrid Deployment

Notifications

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization