ActivTrak Logo
ActivTrak Logo
ActivTrak

ActivTrak

Composite Score
7.7 /10
CX Score
8.0 /10
Category
ActivTrak
7.7 /10

What is ActivTrak?

ActivTrak’s workforce intelligence platform transforms work activity data into actionable insights to optimize performance management and boost business productivity. Unlike traditional employee monitoring tools, ActivTrak is the only complete solution with employee monitoring, productivity and performance management, and workforce planning capabilities that deliver measurable ROI in just weeks. Key differentiators include: enterprise-class scale to accelerate time-to-value, employee-centric approach to ensure data privacy, AI-powered insights to help prioritize actions and best-in-class expertise to optimize outcomes.

Company Details


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Awards & Recognition

ActivTrak won the following awards in the Employee Monitoring category

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ActivTrak Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ActivTrak.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ActivTrak?

0% Negative
3% Neutral
97% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Client Friendly Policies
  • Reliable

Feature Ratings

Average 84

Screenshots

91

Task Tracking

89

Application and URL Monitoring

87

Productivity Analysis

85

Email Monitoring

84

Dashboards and Reporting

84

Domain Blocking

83

Location Tracking

81

Document and File Tracking

78

Alerts

78

Timesheet

77

Vendor Capability Ratings

Average 82

Ease of Implementation

89

Quality of Features

87

Breadth of Features

87

Ease of Customization

86

Usability and Intuitiveness

83

Ease of Data Integration

82

Availability and Quality of Training

81

Business Value Created

80

Ease of IT Administration

79

Product Strategy and Rate of Improvement

76

Vendor Support

74

ActivTrak Reviews

Brandon A.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"The best monitoring tool"

Likeliness to Recommend

8 /10

What differentiates ActivTrak from other similar products?

There are not many differences with other programs, but it has a good price and is easy to use.

What is your favorite aspect of this product?

Allows us to operate remotely without fear, allowing us to grow our staff without the normal geographic limitations. You may choose which applications are work-related, and the monitoring is done automatically. With screenshots taken every few minutes, our staff can keep tabs on their time, but they're also mindful that they need to be doing the proper thing and not simply lingering on applications.

What do you dislike most about this product?

A video playthrough would be ideal so that we could fast analyze screenshots when necessary since getting to them and understanding them may be difficult at times (I never look at them)

What recommendations would you give to someone considering this product?

Many options were evaluated, however Activtrak came out on top in various areas.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Saves Time

Olalekan A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Excellent Activity tracking tool

Likeliness to Recommend

9 /10

What differentiates ActivTrak from other similar products?

It is distinctive and different because of its intuitive dashboard that provides in-depth analysis of each user, including screenshotting and warning when alerts are broken.

What is your favorite aspect of this product?

One of the amazing features is Real Time Screensharing, which generates alerts when users access software or websites that they are not supposed to view during work hours. It is also pretty simple to set up. Overall, it has boosted our company's productivity.

What do you dislike most about this product?

I have no hatred for this product and have been pleased with its performance thus far.

What recommendations would you give to someone considering this product?

This technology is a must-have for any productivity-focused business, and I recommend that you jump right in and get started.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Judith B.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

exceptional tool for remote office.

Likeliness to Recommend

10 /10

What differentiates ActivTrak from other similar products?

ActivTrak simplifies many of the hassles of employee tracking and keeping employees, groups and projects on track is our company's primary goal. This means that it meets all the requirements we need to increase the productivity of our workforce. In addition, it has provided audit trails and evidence in investigations and is a solution to maintain employee performance. Other than that it is an intuitive and affordable platform that is well suited for small and medium-sized businesses.

What is your favorite aspect of this product?

ActivTrak has a sleek and responsive user interface. It provides easy employee setup and detailed, accurate, performance-focused reporting and announcements on par with what you'd get from a business intelligence tool. The activity log is a great resource for detailed information. The work schedule is one of my favorite reports. I can pull employee reports and descriptively display their working hours.

What do you dislike most about this product?

The truth seems to me to be a very complete application but the first time you log in, it was a bit frustrating and it takes a little time to locate everything. ActivTrak is a bit heavy when it comes to looking up employee data, especially if you're tracking more than 7 days. On the other hand, it is important to mention that the prices seem exorbitant to me since they are based on storage and use.

What recommendations would you give to someone considering this product?

ActivTrak is very well provided to track each remote users in different countries, Excellent software for continuous tracking of employees. In addition, we can take screenshots. It is very positive when it comes to wanting to put order and discipline in the working hours of employees. In short, he approved us to make the innovation in a safe way to work from home without losing productivity, and in this way the management controlled the time of all the employees.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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