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Acumatica Cloud ERP Logo Award Winner Product Badge
Acumatica

Acumatica Cloud ERP

Composite Score
8.6 /10
CX Score
8.7 /10
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Category
Acumatica Cloud ERP
8.6 /10

What is Acumatica Cloud ERP?

Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.

Company Details

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Awards & Recognition

Acumatica Cloud ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Acumatica Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acumatica Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

99 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acumatica Cloud ERP?

4% Negative
6% Neutral
90% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Security Protects
  • Reliable

Feature Ratings

Average 80

Governance Risk and Compliance

86

Accounting and Financial Management

84

Supply Chain Management

84

BI and Performance Management

83

Service Management

83

Customer Relationship Management

83

Procurement Management

81

Human Capital Management

80

Job and Project Management

79

Industry Specific Capabilities

78

Analytics and Reporting

77

Vendor Capability Ratings

Average 82

Ease of IT Administration

85

Quality of Features

84

Business Value Created

83

Ease of Data Integration

83

Breadth of Features

83

Usability and Intuitiveness

82

Ease of Implementation

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Acumatica Cloud ERP Reviews

B G.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Terrific product, easy to use, great reporting

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

The power, behind the product, it helps manage so much data We also love the flexibility it has and the ease of customization.

What is your favorite aspect of this product?

Reporting is a great feature, easy to use, easy to customize. Additionally the ability to get information across a variety of business areas in different views that are tailored for each group.

What do you dislike most about this product?

The UI is a bit boring and the fields are not always labeled in an easy to comprehend way.

What recommendations would you give to someone considering this product?

Go in with some good requirements and make sure you identify what your needs are. Being able to get the information you need will help make it even more successful.

Pros

  • Saves Time
  • Effective Service
  • Respectful
  • Reliable

Cons

  • Vendor's Interest First
  • Under Delivered
  • Leverages Incumbent Status

Alejandra B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

ACUMATICA: Enterprise Solutions

Likeliness to Recommend

9 /10

What differentiates Acumatica Cloud ERP from other similar products?

Acumatica provides business resources for small and medium sized businesses worldwide. From the online balance sheet of various companies to a complete aggregation of ERP solutions. Its means include: finance, distribution, processing, e-commerce. It works with primarily mid-sized companies in the distribution and retail sectors, as well as most professional services, production, repair and non-profit companies.

What is your favorite aspect of this product?

It is easy to use, affordable, has an excellent overall accounting system, has expense reports provided by a smart phone, can organize document images, also contains a tally tracker as it is useful to be able to progress in expense condition taking into account individual requirements accommodating a total, with respect to reporting and valuing the ability to achieve a standard report, saving time and money.

What do you dislike most about this product?

The CRM module is very basic, it can be a bit complicated to navigate at first, the report design is a bit clunky. A good option would be to allow case tracking by congruence, in addition to business accounts, this would approve a more timely scope of complications and/or related with defined opportunities. Functionalities are conditional, hence requiring access to a desktop or laptop to create some entries.

What recommendations would you give to someone considering this product?

The user interface sufficiently easy and intuitive with usual particulars throughout its scenario, providing training for users new to the system. It is beneficial for a marketing trade. The particularities and functionalities such as multi-currency, assignment of securities; allows full integration. It can be customized for any business. Certain lucrative methods are a bit more complex to customize, but essentially, everything has a solution.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Jennie W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to generate statistical highlights

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

Acumatica Cloud ERP is not a modern technology but also provides a unique combination of technological flexibility, industry-specific compliance and seamless interconnectivity for all operations. It's built with AI, machine learning, and advanced analytics, all of which offer more significant insights into data than ever before

What is your favorite aspect of this product?

The user interface of Acumatica Cloud ERP is streamlined. Everything on the screen is visible at once instead of being split across multiple windows. This makes it easier for employees to be productive right away instead of having to figure out the system over time

What do you dislike most about this product?

The interface should have more personalization features that would allow me to hide features that I don't use. There are some entries that can only be created using a desktop or laptop so the mobile functionalities should be improved to match those of the desktop version

What recommendations would you give to someone considering this product?

Acumatica Cloud ERP can be tailored to meet customers' specific needs to be adapted quickly and easily without the need for time-consuming customization

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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