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Acumatica Cloud ERP Logo Award Winner Product Badge
Acumatica

Acumatica Cloud ERP

Composite Score
8.6 /10
CX Score
8.6 /10
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Category
Acumatica Cloud ERP
8.6 /10

What is Acumatica Cloud ERP?

Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.

Company Details

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Awards & Recognition

Acumatica Cloud ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Acumatica Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acumatica Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acumatica Cloud ERP?

5% Negative
6% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Fair
  • Reliable

Feature Ratings

Average 82

Governance Risk and Compliance

86

Customer Relationship Management

85

BI and Performance Management

85

Accounting and Financial Management

85

Service Management

84

Supply Chain Management

84

Human Capital Management

83

Procurement Management

83

Analytics and Reporting

81

Job and Project Management

81

Industry Specific Capabilities

79

Vendor Capability Ratings

Average 82

Ease of IT Administration

84

Quality of Features

84

Ease of Data Integration

84

Business Value Created

84

Breadth of Features

83

Usability and Intuitiveness

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Availability and Quality of Training

80

Ease of Customization

80

Acumatica Cloud ERP Reviews

Rebecca O.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Everything in one place!

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

I really liked the price based on company size and transaction volume vs how many individuals in our company needed access. The ability to capture time and expense in one system, with job costing and project tracking and customizable invoices to meet client demands. The dashboards, customizable for various levels of our organization gives insights to information rarely shared before because of logistics. And, while we are just getting into the CRM portion of the product, the flow from quote to project with all the details will be very valuable.

What is your favorite aspect of this product?

dashboards

What do you dislike most about this product?

that the employee name drops from the expense entry in billing

What recommendations would you give to someone considering this product?

It is wonderful for our sprawling workforce, everyone can access via the App or browser to quickly enter time and expense; managers can see metrics for their team and clients. We can grow with this product.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Derrick E.

  • Role: C-Level
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

One platform for the whole company to operate on.

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

Acumatica truly is able to handle your business within one platform. The single license with unlimited seats is the key to success for Acumatica. It allows us to have everyone operating on the same system affordably. It streamlines communication, process flow and accounting. It is truly quote to cash solution for our company.

What is your favorite aspect of this product?

Single License and Unlimited Seats. It allows anyone to get the information they need to conduct their business.

What do you dislike most about this product?

It took a while to get used to some of their terminology. The management of WIP needs to improve.

What recommendations would you give to someone considering this product?

Find a good Service Partner and understand the Acumatica business flows. They have developed the business flows well and you can run your business with little customization. Design your process to use the standard for the 90% of your business and customize the 10% which sets your business apart.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Human Resources
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2020

It is a nice product that is easy to implement

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Less Respectful

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