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Acumatica Cloud ERP Logo Award Winner Product Badge
Acumatica

Acumatica Cloud ERP

Composite Score
8.6 /10
CX Score
8.6 /10
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Category
Acumatica Cloud ERP
8.6 /10

What is Acumatica Cloud ERP?

Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.

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Awards & Recognition

Acumatica Cloud ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Acumatica Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acumatica Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acumatica Cloud ERP?

5% Negative
6% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Fair
  • Reliable

Feature Ratings

Average 82

Governance Risk and Compliance

86

Customer Relationship Management

85

BI and Performance Management

85

Accounting and Financial Management

85

Service Management

84

Supply Chain Management

84

Human Capital Management

83

Procurement Management

83

Analytics and Reporting

81

Job and Project Management

81

Industry Specific Capabilities

79

Vendor Capability Ratings

Average 82

Ease of IT Administration

84

Quality of Features

84

Ease of Data Integration

84

Business Value Created

84

Breadth of Features

83

Usability and Intuitiveness

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Availability and Quality of Training

80

Ease of Customization

80

Acumatica Cloud ERP Reviews

Harry G.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Versatile Cloud ERP with Customization Challenges.

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

Acumatica Cloud ERP distinguishes itself through its pay-by-computing-resource pricing model, and not per-user licenses. With its model, businesses can extend operations with no additional cost for new users, and it works best for companies with expansion in mind. With its simplicity in adding an infinite number of users, it promotes increased use in the entire organization, and collaboration and transparency in terms of information become even simpler.

What is your favorite aspect of this product?

My favorite Acumatica Cloud ERP feature is its deep module stack that covers a range of business processes. With its integration between financial management, customer relation management, and project accounting, and vertical modules including manufacturing and construction, Acumatica forms one, unfragmented platform for dealing with a range of business processes. With its integration model, Acumatica eliminates information silos and provides real-time access to information regarding all aspects of a business.

What do you dislike most about this product?

One aspect I have a problem within Acumatica is its security configuration complexity level. As beneficial and powerful as granular access controls for users, configuring and managing user roles and access can become cumbersome and disorienting. How "Not Set" defaults can cause access restrictions not desired can make planning and ongoing maintenance a necessity to implement security effectively.

What recommendations would you give to someone considering this product?

For businesses considering Acumatica Cloud ERP, my recommendation is to make a thoughtful examination of your specific industry needs and how Acumatica can address them. As flexible and configurable as Acumatica is, certain industries will have out-of-the-box capabilities that will work for them and not for others. Consult with Acumatica partners and existing users in your specific field and gain an understanding of how the system can be shaped to your specific use cases.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Oct 2024

good value, versatile

Likeliness to Recommend

9 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Reliable

Freda H.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Cloud ERP That's Innovation Strong

Likeliness to Recommend

9 /10

What differentiates Acumatica Cloud ERP from other similar products?

The product features and capabilities are a standout from other companies presenting the Cloud ERP services it fits our needs and have additional features that offer tailored remedies when necessary..

What is your favorite aspect of this product?

Reporting and dashboards, Remote employees able to access from any location, Quality of enhancement features and many capabilities that gave us real solutions. while stating a since of ownership to be able to scale for future growth opportunities.

What do you dislike most about this product?

Support services may need to touch base with clients more often.

What recommendations would you give to someone considering this product?

Evaluate the product and services, ask about security and capabilities that are related to the company's needs, talk about the ROI and measure cost.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Effective Service

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