Adobe Campaign Logo
Adobe Campaign Logo
Adobe Systems

Adobe Campaign

Composite Score
8.0 /10
CX Score
8.5 /10
Category
Adobe Campaign
8.0 /10

What is Adobe Campaign?

Adobe Campaign pulls together cross-channel customer data into a single view and then puts it to work to create personalized cross-channel campaigns that meet customers where they’re at. See the whole customer journey on a single screen. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more.

Company Details


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Adobe Campaign Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Campaign?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Marketing Project Management

91

Brand Tracking

88

Budgeting and Cost Allocation

88

Marketing Workflow Orchestration

88

Collaboration Capabilities

84

MarTech Ecosystem integration

81

Marketing Analytics

81

Marketing Asset Management

81

Role-Based Access Controls

78

Vendor Capability Ratings

Average 84

Breadth of Features

94

Usability and Intuitiveness

91

Business Value Created

91

Product Strategy and Rate of Improvement

87

Quality of Features

84

Availability and Quality of Training

81

Ease of Customization

81

Vendor Support

81

Ease of Implementation

78

Ease of IT Administration

78

Ease of Data Integration

78

Adobe Campaign Reviews

Vivek k.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Personalization for the whole business.

Likeliness to Recommend

9 /10

What differentiates Adobe Campaign from other similar products?

adobe campaign changes the game for focused marketing because it lets you handle content in real time and reach a huge audience.

What is your favorite aspect of this product?

you can send custom emails, texts, and push notifications to more than a billion people across all platforms..

What do you dislike most about this product?

Many businesses may not be able to afford the prices..

What recommendations would you give to someone considering this product?

best for companies that want to send personalized ads on a lot of different channels at the same time with material that changes

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Ramaseshan N.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Best Campaign tool in the Market

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Somya A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Powerful tool for Marketing Automations.

Likeliness to Recommend

9 /10

What differentiates Adobe Campaign from other similar products?

Adobe Campaign differentiates itself by offering powerful cross-channel campaign management, enabling marketers to deliver personalized experiences across email, SMS, push notifications, and more—all from a single platform

What is your favorite aspect of this product?

its ability to orchestrate personalized, cross-channel customer journeys at scale

What do you dislike most about this product?

setting up and managing integrations or custom workflows often requires specialized knowledge.

What recommendations would you give to someone considering this product?

It’s a powerful platform best suited for enterprises with advanced, cross-channel marketing needs. You’ll get the most out of it if you’re already using other Adobe Experience Cloud tools, as the integration adds significant value.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing