Adobe Campaign Logo
Adobe Campaign Logo
Adobe Systems

Adobe Campaign

Composite Score
8.9 /10
CX Score
9.1 /10
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Adobe Campaign
8.9 /10

What is Adobe Campaign?

Adobe Campaign pulls together cross-channel customer data into a single view and then puts it to work to create personalized cross-channel campaigns that meet customers where they’re at. See the whole customer journey on a single screen. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more.

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Awards & Recognition

Adobe Campaign won the following awards in the Email Marketing category

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Adobe Campaign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Campaign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Campaign?

0% Negative
5% Neutral
95% Positive

Pros

  • Trustworthy
  • Reliable
  • Appreciates Incumbent Status
  • Inspires Innovation

Feature Ratings

Average 84

Email Delivery

89

Segmentation

86

Text Messaging

85

Campaign Management

85

A/B Testing

84

Basic Reporting and Analytics

83

Content Authoring

83

Surveys and Polling

83

Auto-Responders

82

Email Templates

81

Dynamic Content

81

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Ease of IT Administration

85

Quality of Features

84

Usability and Intuitiveness

83

Ease of Implementation

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Vendor Support

80

Ease of Customization

78

Adobe Campaign Reviews

Max-Craig J.

  • Role: Operations
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Management software that allows Email automation.

Likeliness to Recommend

8 /10

What differentiates Adobe Campaign from other similar products?

I will begin with its interface. Adobe Campaign user interface is easy to use. Adobe Campaign helps users to make multi-channel selling campaigns for their customers which has Email campaigns, personalized campaigns, hybrid campaigns, and real-time campaigns. Adobe Campaign is nice in taking care of consumers’ information in addition to good for making multiple workflows, templates, email templates, integration with alternative applications, and driving several traffic to the website for generating good revenue.

What is your favorite aspect of this product?

It is widely familiar for its best-ever promoting campaigns within the market. We are able to rework the web, email, and mobile expertise of each client by tailor-made campaigns across the full network. The customization on different channels for various customers is effortless, and workflow and editing are very possible. It additionally offers us the choice of a customizable dashboard to customize it as per our desire, and all the options are going to be at our fingertips.

What do you dislike most about this product?

The tools don’t seem to be a lot of informative and don’t have any pop-up data for higher understanding;.; moreover, the client web of Adobe is additionally prolonged and not economical yet that makes leaves the customer vulnerable. The platform needs a more easy user interface, and it is discouraging for somebody who has not used it.

What recommendations would you give to someone considering this product?

Effective, customized interface software system solutions conjointly give high usability and various advantages.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Respectful

Kiguta A.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Email marketing Made Easy With Adobe Campaign

Likeliness to Recommend

10 /10

What differentiates Adobe Campaign from other similar products?

Adobe Campaign makes it possible to view customer journey in a single screen. In addition, using available customer data, it's easy to create a successful marketing campaign

What is your favorite aspect of this product?

I like that the dashboard is rich in features and there is a lot of data to view regarding customer journey The software smoothens marketing thanks to use of customer data The software makes email marketing and automation easy

What do you dislike most about this product?

I can barely complain as Adobe Campaign has been more than great

What recommendations would you give to someone considering this product?

You can unlock many possibilities with Adobe Campaign. It's affordable, and houses lot's of marketing features. It also makes marketing automation easy which one more reason to use it.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Caoimhe C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

A useful tool for planning cross-channel marketing

Likeliness to Recommend

8 /10

What differentiates Adobe Campaign from other similar products?

The drag-and-drop new email maker is simple to use it even for unskilled users. Processes have allowed us to more efficiently identify the proper audience by hyper-partitioning them based on a variety of variables.

What is your favorite aspect of this product?

Our emails are delivered to our clients' inboxes as a result of our Ips. Most mass emailing software does not offer this measure of influence. As a result, our engagement has increased dramatically.

What do you dislike most about this product?

We believe that working well with the application is difficult since it necessitates technical expertise that extends outside marketing.

What recommendations would you give to someone considering this product?

Adobe Campaign is just a fantastic tool with many more possibilities than other common alternatives. It has offered people more control over conversations, information, and time.

Pros

  • Inspires Innovation
  • Caring
  • Respectful
  • Fair

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