Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

5% Negative
3% Neutral
92% Positive

Pros

  • Respectful
  • Caring
  • Fair
  • Appreciates Incumbent Status

Feature Ratings

Average 84

Video Conferencing

85

Instant Messaging

85

File Transfer

85

Audio Conferencing VoIP

85

Facilitator Functions

84

Audio Conferencing Call in Bridge

84

Application Share

83

Audio Controls

83

Keyboard Mouse Control

83

Screen Share

83

Virtual Whiteboard

83

Vendor Capability Ratings

Average 82

Quality of Features

84

Ease of Implementation

83

Usability and Intuitiveness

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Business Value Created

82

Ease of IT Administration

82

Breadth of Features

82

Availability and Quality of Training

82

Ease of Data Integration

81

Vendor Support

80

Adobe Connect Reviews

Akshay K.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Adobe Connect with Right Modules for it Performanc

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Visual whiteboard webinars and instant messaging. VoIP IP native calls and vivid visual 3D (HD) VCs. Content creation. Unlimited recording and file sharing.

What is your favorite aspect of this product?

Available across every internet enabled devices

What do you dislike most about this product?

Nothing to complain since it over delivers all.

What recommendations would you give to someone considering this product?

May you all understand all it takes then implement it ASAP.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Nikhil J.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to do recording of sessions

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

The video sharing, screen sharing and breakout room features are great for virtual events. The audio is good when it works and the chat and poll features are useful too.

What is your favorite aspect of this product?

Has a great playback quality enabling better recollection for later.The audio is good when it works and the chat and poll features are useful too.

What do you dislike most about this product?

Had issues with getting set up to start, however, when I was doing so, there was a known problem with their testing server.

What recommendations would you give to someone considering this product?

better testing server

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mario V.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

My best option has been Adobe Connect

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

There are countless programs that promise a good experience for holding online conferences, but in my case the best option and support has been Adobe Connect, since this program has been the most complete and safest for carrying out different interactive and dynamic activities on the web. , it is thanks to the help of this program that we have been able to teach multiple classes and audits in the cloud, the functions and tools that this program provides us are of great help to train a large number of company employees.

What is your favorite aspect of this product?

What attracts me most about this program is the number of good functions it offers us and how each of them is implemented without having the greatest knowledge of this type of program, in addition to being a fantastic option to gather a group of people and debate. or teach various topics with total naturalness and an organic experience, Adobe Connect is par excellence one of the best platforms to create multiple calls and completely secure meetings within the web, this program increases collaboration and better performance with my work team, thank you because we are always connected.

What do you dislike most about this product?

To enjoy the best functions and tools of this program we must obtain the most complex and complete version of the program, since the first and most basic versions of the program have many limitations that spoil the good experience with the program, it must be done a considerable financial investment to have the best and most effective functions that this program has, the problem is how high it can be.

What recommendations would you give to someone considering this product?

The truth is that I have not had a more complete program than Adobe Connect, since one of the greatest attractions of this program is the number of functions it offers us and how easy it can be to execute each of them, that is why this is a solution that I never tire of recommending, meaning that in a very short time you can enjoy the best conferences on the web with functions such as recording meetings or the integration of other applications that expand its capabilities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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