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What is Adobe Connect?
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Connect?
Pros
- Respectful
- Caring
- Fair
- Appreciates Incumbent Status
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Instant Messaging
File Transfer
Audio Conferencing VoIP
Facilitator Functions
Audio Conferencing Call in Bridge
Application Share
Audio Controls
Keyboard Mouse Control
Screen Share
Virtual Whiteboard
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Business Value Created
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Adobe Connect Reviews
Pawandip K.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Feb 2025
"Easy to use, but a bit pricey."
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
1️⃣ Customizable Meeting Rooms – Persistent layouts, modular Pods system, and tailored experiences. 2️⃣ Advanced Engagement Tools – Interactive whiteboards, customizable Breakout Rooms, and built-in polls/Q&A. 3️⃣ E-Learning Focus – SCORM compliance, virtual classrooms, and hands-on training features. 4️⃣ Enhanced Security – End-to-end encryption, role-based access, and compliance with strict security standards. 5️⃣ No Downloads Needed – Runs in a browser via HTML5, reducing technical barriers.
What is your favorite aspect of this product?
One of the best aspects of Adobe Connect is its highly customizable and persistent meeting rooms. Unlike other platforms, it allows users to create tailored layouts with interactive Pods, which remain saved for future sessions. This flexibility makes it perfect for training, webinars, and collaborative meetings, enhancing engagement and efficiency.
What do you dislike most about this product?
The biggest drawback of Adobe Connect is its outdated and complex user interface. Compared to modern platforms like Zoom or Microsoft Teams, it has a steeper learning curve and can feel unintuitive for new users. Additionally, high system requirements and occasional performance issues (especially for video and audio) can impact the overall user experience.
What recommendations would you give to someone considering this product?
1️⃣ Consider Your Use Case – Best for virtual training, webinars, and government use due to its customization and security. 2️⃣ Be Ready for a Learning Curve – The interface is powerful but not as intuitive as Zoom or Teams, so expect some training. 3️⃣ Optimize for Performance – Ensure strong internet and system requirements for smooth video and audio quality. 4️⃣ Leverage Customization – Take advantage of persistent rooms and Pods to create tailored, engaging experiences. 5️⃣ Test the Free Trial – Try it out first to see if it meets your needs before committing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Segun O.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jan 2025
Engaging but needs improvement.
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Adobe connect stands out for its customizable meeting environments and robust interactive features, such as polls, quizzes, and breakout rooms. It offers persistent meeting rooms, allowing for a consistent user experience across sessions, which is particularly beneficial for educational and training purposes. Additionally, its advanced reporting and analytics capabilities provide valuable insights into participant engagement and session effectiveness, setting it apart from other conference tools.
What is your favorite aspect of this product?
My Favourite aspect of Adobe connect is its customizable meeting rooms. Users can tailor the layout and design to fit their specific needs, incorporating various interactive elements that enhance engagement and collaboration during sessions. This flexibility allows for a more personalized and effective experience wether for training, webinars, or team meetings.
What do you dislike most about this product?
What I dislike most about Adobe connect is its steeper learning curve compared to other conferencing tools. The interface can feel complex and overwhelming for new users, making it challenging to navigate and fully utilize all its features
What recommendations would you give to someone considering this product?
If you're considering Adobe connect, I recommend taking advantage of their trail period to familiarise yourself with the platform's features and capabilities. If you plan to use it for webinars or training sessions , focus on designing engaging and interactive content to maximize participants involvement
Pros
- Respectful
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Mehul D.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
Fantastic product, but a bit pricey
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
It connects rooms to persistent virtual environments that can be set up once and be re-used over and over again leading to business movement
What recommendations would you give to someone considering this product?
It is user-friendly interface and it is also customizable, reusable, secure virtual experiences, accessible and flexible
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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