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What is Adobe Connect?
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Connect?
Pros
- Respectful
- Caring
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Instant Messaging
File Transfer
Audio Conferencing VoIP
Facilitator Functions
Audio Conferencing Call in Bridge
Audio Controls
Application Share
Screen Share
Keyboard Mouse Control
Virtual Whiteboard
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Vendor Support
Adobe Connect Reviews

Oliur R.
- Role: Sales Marketing
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Mar 2023
Fantastic product!
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
One thing differentiating Adobe Connect from similar products is its integration with other Adobe products. Adobe Connect will look and feel familiar to users of other Adobe products. However, if you’re new to the Adobe framework, the software can look confusing and even a little redundant. This is because Adobe differentiates between training sessions, meetings, and seminars.
What is your favorite aspect of this product?
Adobe Connect is a robust webinar platform that can save users a ton of money compared to in-person meetings. It’s good enough to provide an experience that can substitute for most in-person meetings1. Users also appreciate its live chat support and adequate templates and documentation.
What do you dislike most about this product?
The interface feels dated and somehow feels hard to get around. Also, the overall performance drops a little with more than 50 users active and sharing screen or webcam.
What recommendations would you give to someone considering this product?
I recommend Adobe Connect, a flexible web conferencing solution that supports various scenarios. Some common use cases for Adobe Connect include delivering engaging training and learning sessions, hosting highly customized and branded webinars with high levels of engagement, conducting reliable and personalized high-quality meetings
Pros
- Continually Improving Product
- Enables Productivity
- Effective Service
- Saves Time
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John K.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
Fantastic Product
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
This is a web conferencing tool which looks, feels and works like a premium tool. The user interface is very modern looking and super fast. The number of options for functions and customization is limitless.
What is your favorite aspect of this product?
The speed and the fluidity this software is amazing. I have never felt lag or sluggishness till now.
What do you dislike most about this product?
The options can be a lot for a new user. This is good for a experienced user as you can integrate and customize this the way you want. But for a new user they can have a steep learning curve
What recommendations would you give to someone considering this product?
This is a near perfect software. I do not think there can be any recommendations from me. Maybe add in a auto help feature which would nudge the user one step at a time when they check for a specific task (for a new user. )
Pros
- Helps Innovate
- Reliable
- Acts with Integrity
- Respectful
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Carla A.
- Role: Human Resources
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Feb 2023
Great communication tool
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Unlike other tools, I can mention that this one is unique because it gives a visually friendly interface with complete learning and stability, I love that meetings can start quickly in HD video clip and audio quality.
What is your favorite aspect of this product?
What I love most about this tool is that it is secure because the host controls all the content that the competitors can see. The filming function is outstanding and the control to share materials is sufficient.
What do you dislike most about this product?
In my special critique, we have no complaints with this product as the best feature of Adobe Connect (which is not available with others) is the ability to preload meeting rooms with requested content for competitors.
What recommendations would you give to someone considering this product?
One of the reasons why we have the possibility to recommend this product is since we have the possibility to easily configure different designs with slideshows, video clips, surveys. We don't have to worry about screen sharing or making sure our teacher opens the necessary slides.
Pros
- Enables Productivity
- Trustworthy
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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