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Adobe Systems

Adobe Connect

Composite Score

8.8 /10

CX Score

9.0 /10

446 Reviews Write a Review

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What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details

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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

Conflict Resolution

2024

2 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative

4% Neutral

92% Positive

Pros

Respectful
Caring
Helps Innovate
Trustworthy

Feature Ratings

Average 84

Video Conferencing

Instant Messaging

File Transfer

Audio Conferencing VoIP

Facilitator Functions

Audio Conferencing Call in Bridge

Audio Controls

Application Share

Screen Share

Keyboard Mouse Control

Virtual Whiteboard

Vendor Capability Ratings

Average 82

Quality of Features

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Vendor Support

Adobe Connect Reviews

Ronald M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

"An Innovative Mobile Learning Solution"

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect is a multi-faceted tool that facilitates collaboration by providing multiple features in its mobile learning software. This includes audio and video conferencing, application sharing, file sharing, white boarding and polling. Furthermore, this versatile platform allows users to create virtual classrooms where they can design an interactive syllabus and track student progress while giving and receiving feedback.

What is your favorite aspect of this product?

One of my favorites aspect of Adobe Connect is its user-friendly interface that makes set up and launching meetings as efficient and stress-free as possible. All you have to do is create a meeting room, add the invitees, and start the meeting. You can even launch the application from your mobile device, making it easier than ever to hold remote meetings.

What do you dislike most about this product?

It's important to note that since the program is extremely complex, you will need a computer specialist to be able to set it up correctly in order to make the most out of it. I can think of no other drawbacks to this programmer than how tough it is to use.

What recommendations would you give to someone considering this product?

I have hosted MANY sessions using Adobe Connect were some attendees were unable to go to campus. It serves its goal effectively. It has exactly the right number of functionality to perform all the tasks you need it to, without being overly complex. I routinely utilise the meeting recording option to record meetings and send them to others who couldn't attend later (as well as go back and listen to some parts for note-taking purposes).

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Priya K.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Encourage collaboration among members.

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Customizable conferences that encourage productive interactions among employees by permitting the usage of quizzes, games and multiple chat pods.

What is your favorite aspect of this product?

I highly appreciate that it has a variety of collaboration tools such as live chat, surveys, whiteboard widgets and polls which make it easier for participants to communicate.

What do you dislike most about this product?

So far I have not encountered anything that I dislike about it.

What recommendations would you give to someone considering this product?

It is a great product because it is secure in that, every file I share with my team members is safe from security threats.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Maite P.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Participations in virtual meetings professionally

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

It is a communications tool with a more compact aspect ideal for Queines make seminars on the web as well as for professionals who train other professionals to communicate more directly and have contacts where you can share screens, chat and more so that the tool It is quite professional and intuitive ideal for medium and large organizations

What is your favorite aspect of this product?

What I like the most is that I can create various rooms that fucine independently, what can connect to the entire company and all sectors without problems

What do you dislike most about this product?

The only disadvantage that could say is that it requires an updated system with Adobe but it is not possible to access the tool without complications, but it is a good tool

What recommendations would you give to someone considering this product?

I like the tool and I would recommend it for when you work remote and you want to communicate with the company in general

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Adobe Connect

What is Adobe Connect?

Company Details

Need Assistance?

Awards & Recognition

Adobe Connect Ratings

86 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Adobe Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

File Transfer File transfer services

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Application Share Ability to share a single application only for viewing by web conference participants

Screen Share Ability to share a computer screen for viewing by web conference participants

Keyboard Mouse Control Host can grant or remove control

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Adobe Connect Reviews

Ronald M.

"An Innovative Mobile Learning Solution"

Likeliness to Recommend

Pros

Priya K.

Encourage collaboration among members.

Likeliness to Recommend

Pros

Maite P.

Participations in virtual meetings professionally

Likeliness to Recommend

Pros

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1
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Feature Ratings

Video Conferencing

Instant Messaging

File Transfer

Audio Conferencing VoIP

Facilitator Functions

Audio Conferencing Call in Bridge

Audio Controls

Application Share

Screen Share

Keyboard Mouse Control

Virtual Whiteboard

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Vendor Support