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What is Adobe Connect?
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Connect?
Pros
- Respectful
- Caring
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Instant Messaging
File Transfer
Audio Conferencing VoIP
Facilitator Functions
Audio Conferencing Call in Bridge
Audio Controls
Application Share
Screen Share
Keyboard Mouse Control
Virtual Whiteboard
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Vendor Support
Adobe Connect Reviews
rondurigu N.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
Effective Conferencing With Adobe Connect
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Well, it is more than a web conferencing software as it also houses leading collaboration features
What is your favorite aspect of this product?
Deployment was easy and the software is straightforward It is an easy to use software and makes online meetings easy
What do you dislike most about this product?
Not so many complaints as Adobe Connect has been great ever since deployment
What recommendations would you give to someone considering this product?
For those looking for an affordable yet effective conferencing and collaboration software, I recommend Adobe Connect. It is the best money can get in its price point
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Jessica S.
- Role: Human Resources
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Nov 2022
Adobe Connect made collaboration easy
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
In our company, the morning meeting is where most of the action takes place. While it is not our go-to app for presentations and meetings, we do use it on occasion. This program is great for the afternoon impromptu meeting because it works with a wide variety of platforms (from Windows to IOS). As a result, we've had a larger turnout for our afternoon meeting.
What is your favorite aspect of this product?
Adobe Connect has proven to be a powerful tool for us when we need to conduct remote training for our users. Before, we had to go to different locations for training, but now that we can have these events online, we can keep business as usual despite the difficulties we're facing.
What do you dislike most about this product?
There is a persistent problem with Adobe Connect's ability to establish a connection with my company's VPN and my hardwired internet connection. For security reasons, our organization has disabled the wireless connection settings on all of our desktop PCs.
What recommendations would you give to someone considering this product?
Many people work together to keep our massive website updated with fresh stuff often. In-person drills would be held before the pandemic hit. That simply couldn't be done until lately. Instead of physically bringing everyone together for training, we've been using Adobe Connect to host virtual sessions for everyone on staff. We've seen a lot of success with this, and user feedback has been overwhelmingly positive.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Effective Service
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Jose A.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2022
Reliable and easy to use
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
As a marketing professional, I know a lot about the quality of Adobe programs and they always differ in the quality of their attributes and always think about the best usability of the functions. One of the favorable and differentiating points is the price and audience capacity for webinars. Something that was critical to make the decision about which type of provider to choose.
What is your favorite aspect of this product?
Good image and sound quality. Easy to record and good quality playback. It has many features to use during webinars like quick polls and more. It gives the possibility of having different layouts and changing them during the session.
What do you dislike most about this product?
At first, you may be overwhelmed by the functions but once you manage to determine which ones work best for you, the start will look clearer. It gives problem to carry out the tests with the facilitator and some functions do not work on mobiles.
What recommendations would you give to someone considering this product?
I really like the Adobe platform and the way they make their products. In the same way, the after-sales service is very good and accessible.
Pros
- Reliable
- Altruistic
- Over Delivered
- Security Protects
Please tell us why you think this review should be flagged.
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