Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Caring
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Instant Messaging

85

File Transfer

85

Audio Conferencing VoIP

84

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Audio Controls

83

Application Share

83

Screen Share

83

Keyboard Mouse Control

82

Virtual Whiteboard

82

Vendor Capability Ratings

Average 82

Quality of Features

83

Ease of Implementation

83

Ease of Customization

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Business Value Created

82

Availability and Quality of Training

82

Ease of Data Integration

81

Ease of IT Administration

81

Vendor Support

80

Adobe Connect Reviews

Ruhul Zeashan A.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Lacks some important Features and Needs Upgrades.

Likeliness to Recommend

7 /10

What differentiates Adobe Connect from other similar products?

The meetings start with HD quality video immediately and audio is crisp too.

What is your favorite aspect of this product?

It cost effective and works seamlessly even with a lot of connections.

What do you dislike most about this product?

There are some glitches and from time to time there’s difficulty in recording meetings.

What recommendations would you give to someone considering this product?

The host controls all the content that the participants see. Sometimes it’s hard to use for attendees as the interface is not very user friendly.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Trent H.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

"One of the best video conferencing programs."

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

This software different from others on the market due to the fact that its video sharing, screen sharing, and meeting room capabilities are ideal for online gatherings. The audio is of high quality when it is operational, and other capabilities like as chat and polling are also helpful.

What is your favorite aspect of this product?

Adobe Connect is a program that allows users to start and attend web conferences, meetings, and online learning with online training. It offers great features and functions to collaborate in real time, and I really like it because it is professional, secure, and efficient, with immediate solutions and accessibility. If you want to start and attend web conferences, meetings, or online learning with online training, you can use Adobe Connect.

What do you dislike most about this product?

Adobe Connect's tools and solutions are flexible and tailored to my need. is a web conferencing and real-time meeting tool that delivers as advertised in terms of clarity, functionality, and efficiency, and with which I have had no issues to yet (other than wishing for more prompt and clear customer assistance).

What recommendations would you give to someone considering this product?

Adobe Connect is a real-time meeting and conference application that assures success and security; it is a product that works wonderfully, providing excellent outcomes to our business, and I strongly suggest it. I think it's great because it's a great piece of software that allows us to communicate with anyone in the world by sharing our screens and audio in high definition (HD) without any hiccups or restrictions, and because it's easy to set up and modify to our needs. It's also secure, quick, and has a nice interface.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Raul B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

A simple communication app for online meetings

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

The application fulfills a number of business-friendly functions! with very impressive features when it comes to an experience for HD video calls, webinars, internal/external professional training and work sessions. The level and quality of audio quality is incredible when tuning into your device or PC, and Adobe Connect can certainly be used for many more features.

What is your favorite aspect of this product?

Nowadays this application is very well characterized by the service it shows us below such as: video conferencing, webinars, online meetings and training sessions and however it also has very useful functions such as video chat functions, document sharing (for material review or decision making). This platform is cloud-based, so there is no need to worry about security. Adobe Connect generates a unique URL for protection of the same and to be able to do a number of meetings etc.

What do you dislike most about this product?

It can be said that a point against this APP is that if interface has a somewhat old appearance which does not generate confidence to the user at first glance by the fact that it shows to be an outdated application. the server for video that is stored in the cloud of information is very slow because its programming is somewhat heavy user connectivity falls, due to the same program code that this has is not compatible with Android Tablet or IOS (mobile).

What recommendations would you give to someone considering this product?

Adobe Connect is a better platform for streamings that take a long time to load, it needs a better code for mobile applications to be able to compete with great Apps for video calls among other things. ADOBE CONNECT has a very good range of features for video conferencing hours, seminars among other things. But it needs to improve a lot in its promotion of interfaces to be able to enter the market.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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