Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Caring
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Instant Messaging

85

File Transfer

85

Audio Conferencing VoIP

84

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Audio Controls

83

Application Share

83

Screen Share

83

Keyboard Mouse Control

82

Virtual Whiteboard

82

Vendor Capability Ratings

Average 82

Quality of Features

83

Ease of Implementation

83

Ease of Customization

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Business Value Created

82

Availability and Quality of Training

82

Ease of Data Integration

81

Ease of IT Administration

81

Vendor Support

80

Adobe Connect Reviews

Fabby J.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Solution for training and mobile learning

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

It is a videoconferencing solution for online courses, meetings and webinars unlike other option being web-based platform allowing to host and attend virtual meetings.

What is your favorite aspect of this product?

It offers plans for enterprise specific needs. Enterprise needs to contact sales team.

What do you dislike most about this product?

During the session sometimes it is experience that the video or audio stops , which is annoying for the presenter as well as audience.

What recommendations would you give to someone considering this product?

Its a good option for enterprises ,for individual its bit expensive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jeanne A.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Adobe Connect, An amazing platform to use

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

It is to provide remote training via breakout sessions that simulate in-person training sessions. extremely beneficial to our Management Training Program and remote New Hire Recruitment. It was great to be permitted to personalize director. There were several listeners and make the presenter informed of what the crowd was discussing. we moved to Adobe Connect and became allowed to complete all of our meetings and pieces of training with it. The session more participatory and enjoyable.

What is your favorite aspect of this product?

I believe it is safe because the host manages all of the stuff that members may see. data is excellent. The option to pre-load breakout sessions with the data necessary for attendees is the finest aspect of Adobe Connect which may not be accessible to others. I've never encountered another tool that permits users to pre-load data as Adobe Connect. Additionally, we may alter and relocate pods to tailor our participant's experience. Lastly, the host sections provide a staging place for any documents, videos, or other items that the presenter may require during the meeting.

What do you dislike most about this product?

Whenever I get removed, the presenter has to welcome me and reconnect me, particularly if we use a breakout space for each meeting. The presenter on-time throughout breakout meetings. Several times when in an Adobe Connect meeting, the voice or the host's video has ceased operating, resulting in a disappointing experience for both attendees and presenters. Our organization investigated the problem and classified it as a flaw.

What recommendations would you give to someone considering this product?

When considering integrating Adobe Connect, consider the problems raised in consideration. It's fantastic if you have to be allowed to alter the interface or pre-load data.

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Client Friendly Policies

Ralph A.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

One of the best tools for organizing and meetings!

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

It is one of the best tools for organizing and conducting virtual meetings. Moreover, the software has a versatile design and unique interface for enabling the best webinar sessions. The professionals use this medium without any hassle and bring productivity to their work. Furthermore, this platform allows the real meeting experience and shows a powerful dashboard style.

What is your favorite aspect of this product?

You can get unlimited features and the best professional workplace with Adobe Connect. The software comes with multiple adjustment tools and offers HD videos. So, you will get the best video and audio conference experience. Adobe Connect has a separate fan base and provides various proms for presentations.

What do you dislike most about this product?

Firstly, the software is very expensive and not everyone can afford the premium plan. Secondly, the software shows issues while conducting a meeting for a large audience. There come buffering issues while supporting large conferences. Thus, this can be quite exhausting sometimes for larger organizations.

What recommendations would you give to someone considering this product?

It is an online meeting platform for professionals and many educational institutes also use this tool. Thus, it has supported a large audience and provided virtual assistance in many ways. Therefore, it is highly recommended for professionals.

Pros

  • Saves Time
  • Altruistic
  • Helps Innovate
  • Reliable

Most Popular Adobe Connect Comparisons