Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Caring
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Instant Messaging

85

File Transfer

85

Audio Conferencing VoIP

84

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Audio Controls

83

Application Share

83

Screen Share

83

Keyboard Mouse Control

82

Virtual Whiteboard

82

Vendor Capability Ratings

Average 82

Quality of Features

83

Ease of Implementation

83

Ease of Customization

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Business Value Created

82

Availability and Quality of Training

82

Ease of Data Integration

81

Ease of IT Administration

81

Vendor Support

80

Adobe Connect Reviews

Snowden M.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A robust online meeting platform

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

The fastest and safest platform for online meetings is Adobe Connect, which also offers excellent technical assistance from Adobe. The most cutting-edge and practical meeting platform from the Adobe stable is Adobe Connect. The ideal option for many needs is Adobe Connect; this platform may be used for various things, including training, education, webinars, and online meetings with others.

What is your favorite aspect of this product?

Online conferences and meetings are ideal with an immediate wireless connection and the attraction of pressing a button. Adobe Connect is excellent and simple; you adapt fast to use, without complex configurations, and we enjoy that it works extremely safely and flexibly. The chat tool, which is a novel concept of its sort and which we can utilize during the live video meeting if we need to interrupt it for a few minutes, is the best feature, in our opinion.

What do you dislike most about this product?

Sending to people who aren't allowed to install apps on their computers is quite confusing, and they have trouble utilizing the online version for meetings. Very dated mobile application Missing characteristics of modern meeting platforms. Additionally, the voice quality occasionally suffers significantly. Additionally, there are very few updates, and the application is frequently glitchy and difficult to use.

What recommendations would you give to someone considering this product?

For video meetings and teleconferences, Adobe Connect is a suitable solution. We use this school tool to quickly and securely engage with coworkers and students. Great software like Adobe Connect provides crystal-clear voice and video conferencing. It offers excellent features that improve the user experience and has helped our staff communicate better.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Camila B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The perfect tool for virtual meetings

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

A unified online meeting and communication platform is called Adobe Connect. We tried Adobe Connect for a few months and are really happy with most of its capabilities. When it comes to online meetings or online training, Adobe Meeting is a fantastic platform. A fairly reliable, robust, and secure video conferencing service. Although there are many possibilities, they can be overwhelming and complex, and there is a significant learning curve.

What is your favorite aspect of this product?

A design that can be altered according to the needs of different speakers. A platform that offers features such as a whiteboard. Audio and video in high definition. The ability to host content. The sharing options are excellent. Reporting on attendance at meetings is positive, Very responsive, and smooth. The presentation screen's quality is perfect, and it is also quite simple to use. The technical support service is the greatest; amazingly, this premium technical support service is provided at no additional cost.

What do you dislike most about this product?

In areas where connectivity was shaky, issues began to arise. In addition, participants experienced difficulties setting up audio equipment. It seemed as though there was a problem with the audio equipment every day. Adobe Connect would also frequently freeze. Adobe is one of the market's leading brand names because the Adobe family is excellent at upholding its reputation.

What recommendations would you give to someone considering this product?

Undoubtedly, Adobe Connect is very efficient, secure, and powerful for conferences, seminars, and online meetings. It offers high-definition video and sound quality. Because it can be utilized through a browser, Adobe Connect can address these difficulties easily.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Robert C.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

A great platform for collaboration.

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

The most useful a part of Adobe Connect was the chat Windows that constantly stream many responses from different attendees and record the transcript for your chron files. Providing a simple approach of finding answers to common questions. The choice to transfer a PDF and write of it, without having to transfer a separate program is great.

What is your favorite aspect of this product?

Adobe connect is employed as an online conferencing software among corporations and other people for business communication. We are attending conferences from the comfort of your home and dealing a lot of with efficiency than ever before. We’ve been using adobe connect, and we don’t got to worry regarding anything. We can access the platform from our laptops, an internet connection and more or less that’s all you need. Adobe Connect is a platform that gives its users a rich and consistent expertise through a maximum service, it’s a real-time communications software system that enables us to initiate videoconferences, webinars, chats. It’s a b

What do you dislike most about this product?

Many people who are mac users complain regarding its compatibility with a browser but it works rather well with all different PCs. Also, throughout meetings, there are some complaints about mic troubleshooting. These are some technical issues that may surely be resolved eventually.

What recommendations would you give to someone considering this product?

It is a helpful tool. Takes time to get used to it however it can facilitate your organization. Some details require fixing, but if you’ll be patient it’s comparatively straightforward to use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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