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Adobe Systems

Adobe Connect

Composite Score

8.8 /10

CX Score

9.0 /10

446 Reviews Write a Review

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What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details

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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

Conflict Resolution

2024

2 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative

4% Neutral

92% Positive

Pros

Respectful
Caring
Helps Innovate
Trustworthy

Feature Ratings

Average 84

Video Conferencing

Instant Messaging

File Transfer

Audio Conferencing VoIP

Facilitator Functions

Audio Conferencing Call in Bridge

Audio Controls

Application Share

Screen Share

Keyboard Mouse Control

Virtual Whiteboard

Vendor Capability Ratings

Average 82

Quality of Features

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Vendor Support

Adobe Connect Reviews

Hunner W.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Best Conferencing Software For Business

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe connect is not only Multi-purpose but delivers the best when it comes to web conferencing, webinar and e-learning. It's affordable too

What is your favorite aspect of this product?

I like the ease of setting up a virtual meeting. The software is affordable I like that it's very secure I like that it's multi-purpose

What do you dislike most about this product?

Using and understanding this software has never been a challenge

What recommendations would you give to someone considering this product?

For best conferencing capabilities, I recommend this Software. It's affordable, easy to use and most importantly, it's a multi-purpose software

Pros

Helps Innovate
Reliable
Enables Productivity
Unique Features

Mariana E.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Furnish features for top notch online meetings

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

With Adobe Connect, you can easily manage the online seminars, webinars, conferences and what not with ease and quality wise. It can cater the needs of a big enterprise and small company accordingly. You can also use the interface with ease. Your clients just need to click on the link and they will be able to experience the top quality HD-video and audio experience here.

What is your favorite aspect of this product?

Adobe Connect is amongst the top-tier online communication and all sorts of meetings platform. You can have the premium online experience with this one and disappointment is a word that you will not know in front of your clients and people who will be using this platform. It is fit out and made to cater the needs of people for a great online experience.

What do you dislike most about this product?

It can be a bit hard for people who do not use adobe to be on the same platform and it is also difficult for the host to accommodate and invite them all in an easy possible way. This is not an issue that completely turn off our interest in it but it is manageable by the company.

What recommendations would you give to someone considering this product?

First of all, it is recommended to people who uses Adobe products and also for those who prefers quality over quantity. This is suitable for companies of all sizes and you can rely on it when it comes to security and threats. The price can be a bit high but it’s worth all the services you are getting in exchange.

Pros

Performance Enhancing
Unique Features
Effective Service
Inspires Innovation

Jessica J.

Role: Sales Marketing
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Adobe connect- web conferencing system

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

It provides secure online meetings, training and webinar that any one can access easily. Moreover, there is no need to offer any payment for the 30 days free trial. In addition to this, it is easy to communicate with each other using this app.

What is your favorite aspect of this product?

Adobe connect is very simple to use. It provides you an easy way to connect and attend remote sessions from both your mobile and desktop. It also provides you a secure system to participate in live sessions and download files .

What do you dislike most about this product?

For your security it depends on the safety of your system. Another downfall is that you can't invite someone who do not use adobe connect. It doesn’t have any private chat option. There might be some audio quality problems too.

What recommendations would you give to someone considering this product?

Like other video conferencing app Adobe connect is also simple and easy to use. It posses adequate features to meet your needs. It is recommended to you to use Adobe connect for your personal use.

Pros

Helps Innovate
Performance Enhancing
Efficient Service
Caring

Adobe Connect

What is Adobe Connect?

Company Details

Need Assistance?

Awards & Recognition

Adobe Connect Ratings

86 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Adobe Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

File Transfer File transfer services

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Application Share Ability to share a single application only for viewing by web conference participants

Screen Share Ability to share a computer screen for viewing by web conference participants

Keyboard Mouse Control Host can grant or remove control

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Adobe Connect Reviews

Hunner W.

Best Conferencing Software For Business

Likeliness to Recommend

Pros

Mariana E.

Furnish features for top notch online meetings

Likeliness to Recommend

Pros

Jessica J.

Adobe connect- web conferencing system

Likeliness to Recommend

Pros

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1
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Feature Ratings

Video Conferencing

Instant Messaging

File Transfer

Audio Conferencing VoIP

Facilitator Functions

Audio Conferencing Call in Bridge

Audio Controls

Application Share

Screen Share

Keyboard Mouse Control

Virtual Whiteboard

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Vendor Support