Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Helps Innovate
  • Caring
  • Fair

Feature Ratings

Average 84

Video Conferencing

85

Instant Messaging

85

File Transfer

85

Audio Conferencing VoIP

84

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Application Share

83

Audio Controls

83

Screen Share

83

Keyboard Mouse Control

83

Virtual Whiteboard

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Ease of Implementation

83

Usability and Intuitiveness

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Business Value Created

82

Availability and Quality of Training

82

Ease of Data Integration

82

Ease of IT Administration

82

Vendor Support

80

Adobe Connect Reviews

Martha P.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Versatile solution to streamline communication

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect allows you to organize collaborative work, providing highly effective internal communication. It allows communication with customers in real time, regardless of where they are in the world. All information and communications are carried out in a safe and secure environment. It provides the conditions to maintain fluid communication, with the highest communication technology. This has allowed the work team to increase productivity and optimize work flow.

What is your favorite aspect of this product?

It has advanced chat functions that allow you to create groups, use messages and notifications to send to your contacts. It enables quick, simple-selection surveys to better identify user preferences. It is simple and very useful to share PDF files with participants on the screen. It has an excellent library for natively sharing content, which can be accessed quickly. It is very easy to create interactive content and present it in virtual classrooms.

What do you dislike most about this product?

Ha presentado problemas para reproducir videos largos y cuando eres nuevo usuario es necesario documentarse bien para aprovechar todo su potencial.

What recommendations would you give to someone considering this product?

This platform generates fluid and effective communications between employees, with business partners or with customers. It allows you to experience conferences of quality and versatility. I recommend its implementation.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Caring

Kohei S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Adobe an online meeting place

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Among the outstanding features of Adobe Connect is the ability to integrate with various popular business applications, such as YouTube, among others. As well as Dropbox so that your webinar recordings are automatically stored in the cloud.

What is your favorite aspect of this product?

For starters, screen sharing, playing video presentations, and even letting attendees explore using an interactive screen, private chat, chat-to-text translations, audio and video recording, uploading PowerPoint presentations, digital whiteboard.

What do you dislike most about this product?

This platform includes almost all the tools you could want during an online presentation.

What recommendations would you give to someone considering this product?

Adobe Connect A virtual meeting solution, containing various display panels (pods) and components. In the meeting room, attendees can share their screen or files from their computer, chat, stream audio and video, or participate in interactive online activities.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Helps Innovate

Marcos H.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

HIGH QUALITY COMMUNICATIONS

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect sets itself apart by its video and audio quality, I love the quick training that allows me to quickly create and deploy online training, the ease of maximizing contacts with qualified clients through live presentations, expandable business web conferencing, collaboration, through a pleasant and uncomplicated interface that is understandable at first glance.

What is your favorite aspect of this product?

My favorite aspect is that the Adobe Connect web video conferencing platform gives me a wide capacity of advantages for online collaboration and working collaboratively and productively with my work team, it has been a great help for me to save my time and money On trips without having to walk from one place to another, it is enough to connect from anywhere and from any device creating videoconferences by sharing face-to-face screen, it is a particularly effective solution that adapts to my needs when training collaborators.

What do you dislike most about this product?

Adobe Connect is a platform that has offered me excellent connection services, developing clear meetings by sharing screen, with quality audio and video, adapts to my needs and offers me more than what I normally need to collaborate online, from the first moment So far it has worked very well for me with simple configurations, and excellent communications without glitches or errors, I have nothing to dislike so far.

What recommendations would you give to someone considering this product?

I recommend Adobe Connect because it is a flexible, intuitive communications software that offers fabulous online collaboration solutions, creating meetings from anywhere and on any device, offers great tools and advantages to work much more productively, directly impacts results of our projects, I recommend this program to anyone considering using it because it is excellent with a quality service without errors or inconveniences.

Pros

  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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