Adobe Systems

Adobe Document Cloud

Composite Score

8.8 /10

CX Score

9.1 /10

229 Reviews Write a Review

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What is Adobe Document Cloud?

With Document Cloud, featuring the all-new Adobe Acrobat DC, get every ounce of potential out of your PDFs from any device. From shared PDF reviews across devices to collecting the most secure e-signatures from right inside your favorite apps, including Microsoft Office.

Company Details

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Awards & Recognition

Adobe Document Cloud won the following awards in the Document Management category

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2025 Data Quadrant Champion

Latest Award, 2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

2023 Emotional Footprint Champion

2023

Adobe Document Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Document Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Document Cloud?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Enables Productivity
Performance Enhancing
Caring

Feature Ratings

Average 82

Document Sharing

Editor Functions

Document Hosting

Searchability

Security and Access Control

Access Tracking

Publication Workflow

Indexing and Classification

Metrics and Reporting

Check Out Check in

Version Control

Vendor Capability Ratings

Average 81

Quality of Features

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Adobe Document Cloud Reviews

Sandra F.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Versatile tool for storing and sharing PDF files

Likeliness to Recommend

9 /10

What differentiates Adobe Document Cloud from other similar products?

Adobe Document Cloud has all the tools required to create, edit, convert and store PDF documents, with the efficiency and quality necessary for office work. Its interface is very comfortable to use both in the desktop version and in the mobile application. It has the very useful function of easily converting Microsoft Office 365 files. Other very interesting features are the digitization of images and texts, the digitized signature and the transformation of forms.

What is your favorite aspect of this product?

It is a platform that does not present complications when using it. However, there is a large amount of information that Adobe offers to give the most appropriate handling of this application. It allows you to send, track, manage and store documents with electronic signatures very quickly. The digitization of images and texts is of high quality. It has high levels of security for the storage of files. Any user can access the documents from anywhere and at any time.

What do you dislike most about this product?

Although it is an excellent tool for managing PDF files, when working with forms from a mobile device it is a bit overwhelming.

What recommendations would you give to someone considering this product?

This platform makes it easy to work with documents in the office by offering a variety of high-quality functions for handling PDF files.

Pros

Reliable
Performance Enhancing
Effective Service
Inspires Innovation

Samantha H.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Agile document management in the cloud

Likeliness to Recommend

9 /10

What differentiates Adobe Document Cloud from other similar products?

Adobe Document Cloud is a very useful platform that offers numerous tools for the effective management of PDF documents. Among them are the edition and digitization of documents, change control and versions, it also allows compressing the documents to save space in the cloud. Provides security and confidence. This platform can be used in different operating systems, from computer or mobile device.

What is your favorite aspect of this product?

It has a nice user interface, very easy to use. It has the efficient ability to scan images and convert them to PDF formats. It offers the possibility to transform forms created in Word, Excel into PDF forms. The scanning of images and texts is easy and of high quality. The electronic signature function allows you to effectively personalize any document. It can be seamlessly integrated with Microsoft Office and Google Drive.

What do you dislike most about this product?

The only noticeable downside is that it takes little time to store large files.

What recommendations would you give to someone considering this product?

This is a powerful cloud-based tool for converting, editing, and sharing PDF files. It is indispensable for digitizing documents used in the office. I recommend its implementation.

Pros

Helps Innovate
Reliable
Trustworthy
Effective Service

Role: Information Technology
Industry: Construction
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2021

Very complete product.

Likeliness to Recommend

8 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Adobe Document Cloud

What is Adobe Document Cloud?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Adobe Document Cloud Ratings

87 Likeliness to Recommend

98 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Adobe Document Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Searchability DMSes generally allow for the ability to conduct searches on document content.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Version Control Tracking of document versions with each iteration of document changes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Adobe Document Cloud Reviews

Sandra F.

Versatile tool for storing and sharing PDF files

Likeliness to Recommend

Pros

Samantha H.

Agile document management in the cloud

Likeliness to Recommend

Pros

Very complete product.

Likeliness to Recommend

Pros

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Feature Ratings

Document Sharing

Editor Functions

Document Hosting

Searchability

Security and Access Control

Access Tracking

Publication Workflow

Indexing and Classification

Metrics and Reporting

Check Out Check in

Version Control

Vendor Capability Ratings

Quality of Features

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Ease of Customization