Adobe InDesign Logo Award Winner Product Badge
Adobe InDesign Logo Award Winner Product Badge
Adobe Systems

Adobe InDesign

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Adobe InDesign
8.7 /10

What is Adobe InDesign?

Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.

Company Details


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Awards & Recognition

Adobe InDesign won the following awards in the Desktop Publishing category

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Adobe InDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe InDesign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe InDesign?

0% Negative
4% Neutral
96% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Trustworthy

Feature Ratings

Average 82

Layout Editing

86

Text Editing

86

Templates

83

Drag and Drop Design

82

Data Visualization

80

Graphics Editing

79

Collaboration

77

Asset Hub

77

Social Media Integration

74

Vendor Capability Ratings

Average 80

Quality of Features

86

Breadth of Features

83

Business Value Created

82

Ease of Implementation

82

Availability and Quality of Training

80

Usability and Intuitiveness

79

Ease of Customization

78

Product Strategy and Rate of Improvement

77

Ease of Data Integration

76

Vendor Support

76

Ease of IT Administration

75

Adobe InDesign Reviews

Zach M.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Industry standard for a reason

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

Constant cloud storage, the entire Adobe library of creative assets to pull from anywhere at any time, and Adobe customer service, which can be hit and miss. InDesign is the industry standard for a reason, as it requires basically zero training for new hires who've been using it for years.

What is your favorite aspect of this product?

The Adobe Creative Cloud service allows seamless integration for remote workers, and moving assets between users. It's built-in and never requires a separate setup or login information. It saved us major project deadline headaches on more than one occasion!

What do you dislike most about this product?

As it has been for years, moving from a one-time purchase (in which case you own the software) to a subscription. There is no permanent ownership and the software requires a constantly running internet connection.

What recommendations would you give to someone considering this product?

Don't even entertain the idea of using something else. Just suck it up and pay for Adobe. You might feel the pinch later, but you won't ever regret going with the best.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Payal J.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Fast and smooth but pricey!

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

Its faster and more efficient. Saves a lot of time.

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Interface can be better

What recommendations would you give to someone considering this product?

This is amazing for any layout/magazine/brochure work.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

 Sumit D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

The amazing Design Tool!

Likeliness to Recommend

9 /10

What differentiates Adobe InDesign from other similar products?

It allows me to do my work very easily and quickly with its amazing tools!

What is your favorite aspect of this product?

I like Adobe InDesign's features such as UI/UX tools and its very useful to make our work easy.

What do you dislike most about this product?

I don’t like its bugs somethings it crashes.

What recommendations would you give to someone considering this product?

Its amazing UI/UX Tools won’t disappoint any users.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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