Adobe InDesign Logo Award Winner Product Badge
Adobe InDesign Logo Award Winner Product Badge
Adobe Systems

Adobe InDesign

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Adobe InDesign
8.7 /10

What is Adobe InDesign?

Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.

Company Details


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Awards & Recognition

Adobe InDesign won the following awards in the Desktop Publishing category

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Adobe InDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe InDesign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe InDesign?

0% Negative
4% Neutral
96% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Trustworthy

Feature Ratings

Average 82

Layout Editing

86

Text Editing

86

Templates

83

Drag and Drop Design

82

Data Visualization

80

Graphics Editing

79

Collaboration

77

Asset Hub

77

Social Media Integration

75

Vendor Capability Ratings

Average 80

Quality of Features

86

Breadth of Features

83

Business Value Created

83

Ease of Implementation

82

Availability and Quality of Training

80

Usability and Intuitiveness

78

Ease of Customization

78

Product Strategy and Rate of Improvement

77

Ease of Data Integration

77

Vendor Support

76

Ease of IT Administration

76

Adobe InDesign Reviews

Andiko M.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

My Experience Using Adobe InDesign

Likeliness to Recommend

9 /10

What differentiates Adobe InDesign from other similar products?

For proposal management, Adobe InDesign offers best features and also come in handy when it comes to desktop publishing

What is your favorite aspect of this product?

I like that Adobe InDesign is multipurpose. The software is affordable Suits desktop publishing needs seamlessly It makes proposals management effortless

What do you dislike most about this product?

I have no dislikes as Adobe InDesign has worked as expected

What recommendations would you give to someone considering this product?

I recommend Adobe InDesign for it's many capabilities. It's affordable and seamless to use.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Nabin P.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Industry-leading desktop publishing software

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

Adobe InDesign is a dedicated desktop publishing tool that can well integrate with other Adobe products and features cloud collaboration.

What is your favorite aspect of this product?

It is easy to use once you are familiar with Adobe products like Illustrator and Photoshop

What do you dislike most about this product?

The pricing is a bit high

What recommendations would you give to someone considering this product?

It's one of the best desktop publishing to create magazines, newspapers, flyers, and brochures with a great software eco-system and learning resources from Adobe.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Less Efficient Service
  • Less Friendly Negotiation

Michael D. C.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

InDesign is my #1 digital creative tool.

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

The integration of all applications in the Creative Suite makes InDesign the industry standard for assembling text, photos and illustrations into a cohesive design. The breadth of control makes all other layout software a wannabe.

What is your favorite aspect of this product?

The precise control over all elements. I am reminded of this every time I am forced to attempt to "create" anything on a different platform. Microsoft Word? (SHUDDER) Anyone who has battled with placement of ANY element using MS apps and has ever created anything in InDesign will be nodding their heads.

What do you dislike most about this product?

I was a Master Suite owner of all the Adobe apps prior to Adobe going the way of Microsoft and converting everything to a pay-as-you-go monthly fee to use their products. This made my investment immediately outdated. Permanently, as they stopped support for the previous, full versions.

What recommendations would you give to someone considering this product?

Adobe offers much better online instruction that was previously available. Even YouTube has excellent tutorials available. I learned the most by just jumping in and trying all the tools out to see what they do and how everything works. Once you begin using InDesign, you won't want to ever go back to other page layout applications. Just bite the bullet and get Creative Cloud and have all the tools available at your disposal if you can incur the investment in perpetuity. My company pays the bill for me, so it isn't a personal expense, but I cannot and will not be without it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Vendor's Interest First
  • Less Efficient Service
  • Less Effective Service

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