Adobe Experience Manager Logo Award Winner Product Badge
Adobe Experience Manager Logo Award Winner Product Badge
Adobe Systems

Adobe Experience Manager

Composite Score
8.5 /10
CX Score
8.7 /10
Adobe Experience Manager
8.5 /10

What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

Company Details


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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Asset Management category

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Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

4
Since last award

92 Plan to Renew

3
Since last award

77 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Feature Ratings

Average 81

Manage / Administration of Metadata

84

Collaboration

83

Workflow and Approval Management

83

Digital Asset Findability

82

Automation of Metadata Creation

81

Digital Asset Sharing

81

In System Content Views

81

Permissions and Access Right Management

81

Intelligent Indexing

80

Content Capture

80

Integration

80

Vendor Capability Ratings

Average 78

Breadth of Features

83

Quality of Features

83

Business Value Created

81

Ease of IT Administration

78

Availability and Quality of Training

78

Vendor Support

77

Usability and Intuitiveness

77

Ease of Implementation

77

Ease of Customization

77

Ease of Data Integration

76

Product Strategy and Rate of Improvement

75

Adobe Experience Manager Reviews

Pritika R.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Powerful and comprehensive, but requires $$

Likeliness to Recommend

8 /10

What differentiates Adobe Experience Manager from other similar products?

Adobe Experience Manager stands out for its deep integration with the Adobe Creative Cloud ecosystem, powerful content management capabilities, and advanced digital asset management backed by AI-driven automation.

What is your favorite aspect of this product?

Its seamless integration with Adobe Creative Cloud and robust automation features that streamline content creation and delivery.

What do you dislike most about this product?

The high cost and complexity of implementation, which can require significant time and specialized expertise.

What recommendations would you give to someone considering this product?

Plan for a substantial investment in time and resources upfront, ensure you have skilled technical support, and leverage Adobe’s training to fully unlock its powerful capabilities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sai Prasad A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

"Good for Basic Needs, But Lacks Scalability"

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Afnan h.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2025

Perfect in short for users like us in the industry

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

Adobe Experience Manager (AEM) stands out from other content management systems mainly because it combines powerful content creation tools with deep personalization and data-driven insights. It’s more than just a CMS—it’s a complete digital experience platform designed for large enterprises that want to deliver consistent, personalized experiences across channels like websites, mobile apps, and email. One of AEM’s biggest strengths is its seamless integration with other Adobe products, like Adobe Analytics and Adobe Target.

What is your favorite aspect of this product?

I’d say AEM’s ability to seamlessly integrate with the broader Adobe ecosystem is what makes it really powerful. It connects with tools like Adobe Analytics, Target, and Campaign, allowing businesses to create personalized, data-driven digital experiences across multiple channels without having to juggle different systems. It’s the kind of smooth, all-in-one setup that makes life easier for marketers, while Adobe Sensei’s AI-driven features bring in smart automation to enhance personalization and optimize content—really streamlining the whole process.

What do you dislike most about this product?

One of the biggest drawbacks of Adobe Experience Manager is its complexity and steep learning curve. While it’s incredibly powerful, especially for large enterprises, it can be overwhelming for teams that aren’t well-versed in the platform. The user interface isn’t always the most intuitive, and it often requires specialized training or expert support to fully leverage its capabilities. Additionally, the cost can be a major barrier for smaller organizations, as it’s generally priced for larger enterprises with bigger budgets, making it less accessible for smaller businesses or startups.

What recommendations would you give to someone considering this product?

If you're considering Adobe Experience Manager, make sure your team has the technical expertise or be ready to invest in training, as the platform can be complex and has a steep learning curve. It's also crucial to evaluate your budget since AEM is priced for larger enterprises, and smaller organizations might find it cost-prohibitive. If you're already using other Adobe products like Analytics or Target, AEM’s seamless integration can be a major advantage, but if not, it may require extra work to integrate with other tools. Additionally, AEM is perfect for businesses with long-term, scalable needs.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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