Adobe Experience Manager Logo Award Winner Product Badge
Adobe Experience Manager Logo Award Winner Product Badge
Adobe Systems

Adobe Experience Manager

Composite Score
8.5 /10
CX Score
8.7 /10
Adobe Experience Manager
8.5 /10

What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

Company Details


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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Asset Management category

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Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

4
Since last award

92 Plan to Renew

3
Since last award

77 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Feature Ratings

Average 81

Manage / Administration of Metadata

84

Collaboration

83

Workflow and Approval Management

83

Digital Asset Findability

82

Automation of Metadata Creation

81

Digital Asset Sharing

81

In System Content Views

81

Permissions and Access Right Management

81

Intelligent Indexing

80

Content Capture

80

Integration

80

Vendor Capability Ratings

Average 78

Breadth of Features

83

Quality of Features

83

Business Value Created

81

Ease of IT Administration

78

Availability and Quality of Training

78

Vendor Support

77

Usability and Intuitiveness

77

Ease of Implementation

77

Ease of Customization

77

Ease of Data Integration

76

Product Strategy and Rate of Improvement

75

Adobe Experience Manager Reviews

Gudla S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

AEM has huge market value and better product

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

When compare to other products,aem is very flexible to use. We can easily adoptable to UI. We can access every feature easily.

What is your favorite aspect of this product?

Well structured application and easy to maintain.

What do you dislike most about this product?

Asset management, deletion of uploaded images, search images

What recommendations would you give to someone considering this product?

AEM is good application for usage of content management systems. I will recommend to use this application

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Harry E.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A robust system for managing websites

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

This technology improves online marketing and trade: many tutorials and a page populated by helpful folks. One of the most powerful content management systems for creating enterprise-level websites is Adobe Experience Manager. It elevates it to the top web content management system for companies. If you wish to switch from another platform, AEM makes it a breeze.

What is your favorite aspect of this product?

For all of our content, we rely on this as the sole source of accuracy. It has a great deal of stuff that can be distributed to other sources. It contains several pre-built features that simplify web building, including design, photo upload, and many more form components. Form creation is what we do with this. This tool is helpful because it has several validating and mathematical features.

What do you dislike most about this product?

To cancel the subscription, I had to make an effort to contact someone at support. Some page templates occasionally appeared to be a little glitchy and needed more basic functionality. The functionality we have established is different from my taste. It is important to note that there are limitations to what can be done with some pages.

What recommendations would you give to someone considering this product?

Even for those who are not tech aware, the text component and image component are relatively simple to understand. I was helped in my daily reporting because the metrics were displayed in a simple and understandable form. It also includes a tonne of capabilities for editing photos and videos. Its features are so simple and well-designed that they need less effort to overlay.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Franklin R.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Tool for authoring and delivering digital content

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

I truly enjoyed how much customisation I had with my original forms. There are several positive aspects of AEM, including its asset management and interaction, modular page creation, and ease of use for teams to take on internal authorship. Designing and managing a customized consumer experience across many channels is easy. With AEM, creating and managing content is a breeze.

What is your favorite aspect of this product?

This software performs admirably. The Manager feature operates as it ought to. It's simple to organize and locate what's needed. Through the use of templates, our business was able to maintain brand standards while streamlining page builds and working within a set of standard page layouts. All my product listings are well-organized and straightforward to navigate. This tool is very useful when managing various web interfaces.

What do you dislike most about this product?

Becoming proficient at utilizing the software takes a lot of instruction and practice. When working with libraries, things can get weird. In my opinion, it is a bit frustrating that the software manager must do more than cancel a subscription when they need to. The subscription will be on hold while it waits to be assigned to another user.

What recommendations would you give to someone considering this product?

The best content management system (CMS) is Adobe Experience Manager (AEM). Its capability is unsurpassed by any other software I have used, from its backend settings to its features for "everyday" consumers. If I name only two advantages of the CMS, they would be its flexible workflow integration and component building blocks. Mainly, these two features set it different from other products.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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