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Adobe Systems

Adobe Experience Manager

Composite Score

8.5 /10

CX Score

8.7 /10

100 Reviews Write a Review

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What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

Company Details

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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Asset Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Champion

2024

3 Top Rated Capabilities

7 Top Rated Features

2023

0 Top Rated Capabilities

6 Top Rated Features

2022

Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

92 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

3% Negative

5% Neutral

92% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

Feature Ratings

Average 81

Manage / Administration of Metadata

Collaboration

Workflow and Approval Management

Digital Asset Findability

Automation of Metadata Creation

In System Content Views

Digital Asset Sharing

Permissions and Access Right Management

Intelligent Indexing

Content Capture

Integration

Vendor Capability Ratings

Average 78

Breadth of Features

Quality of Features

Business Value Created

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Also Featured in...

Content Marketing

Score 8.8

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Digital Experience - Enterprise

Score 8.2

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Enterprise Content Management - Enterprise

Score 7.8

View Adobe Experience Manager in this category (opens in a new tab)

Adobe Experience Manager Reviews

Pravin P.

Role: Industry Specific Role
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Best in class for documentation.

Likeliness to Recommend

8 /10

What differentiates Adobe Experience Manager from other similar products?

It has easy to use and it applicable in various industries.

What is your favorite aspect of this product?

I am design engineer I went need to send some confidential information 3D pf is l love it

What do you dislike most about this product?

Somewtime 3d pdf is not work on smartphone app .

What recommendations would you give to someone considering this product?

Yes I are you in documentation sector it will mus healp for us and best part is it have user interface is best

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Yash S.

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

“Powerful but Complex, Best for Enterprises”

Likeliness to Recommend

8 /10

What differentiates Adobe Experience Manager from other similar products?

Adobe Experience Manager (AEM) stands out for its deep integration with other Adobe tools like Analytics and Creative Cloud, making it ideal for personalized marketing. It’s a flexible all-in-one CMS that supports both traditional and headless setups. AEM is great for large enterprises, but can be complex and expensive compared to simpler platforms.

What is your favorite aspect of this product?

My favorite aspect of Adobe Experience Manager is its seamless integration with the Adobe ecosystem. This allows for powerful personalization and data-driven marketing across multiple channels. The ability to manage content, assets, and experiences in one platform while leveraging Adobe’s other tools for analytics, targeting, and creative work is a huge advantage for businesses looking to deliver highly tailored digital experiences.

What do you dislike most about this product?

What I dislike most about Adobe Experience Manager is its complexity and steep learning curve. Setting it up and customizing it, especially for smaller teams or businesses without dedicated AEM developers, can be overwhelming. Additionally, the high cost of licensing and implementation can make it less accessible for smaller organizations or those with simpler needs.

What recommendations would you give to someone considering this product?

If you’re considering Adobe Experience Manager, make sure you have a skilled team, as it requires experienced developers and administrators. It’s ideal for large businesses with complex content needs, but might be overkill for smaller organizations. The platform is expensive, so carefully evaluate whether the ROI justifies the cost. Be prepared for ongoing maintenance and upgrades, as AEM can be resource-intensive. Lastly, take full advantage of its integrations with other Adobe tools like Analytics and Creative Cloud to maximize its value.

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Unique Features

Shubham T.

Role: Finance
Industry: Finance
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted May 2025

Amazing adobe: Make business easy

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

It's amazing cost savings features with lots of customized features and tools.

What is your favorite aspect of this product?

It's customised feature and editing tools

What do you dislike most about this product?

It's cost of subscription very High

What recommendations would you give to someone considering this product?

It's editing tools with customize options

Pros

Respectful
Over Delivered
Helps Innovate
Reliable

Adobe Experience Manager

What is Adobe Experience Manager?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

Adobe Experience Manager Ratings

85 Likeliness to Recommend

92 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Adobe Experience Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Manage / Administration of Metadata A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Digital Asset Findability Capabilities of navigation and browsing

Automation of Metadata Creation Asset metadata can be created using rules.

In System Content Views Ability to create customized views of content repositories.

Digital Asset Sharing Ability to securely share the digital assets (or files)

Permissions and Access Right Management Defining of user-access rights for content assets or folders at group and individual level to control the management of digital assets.

Intelligent Indexing AI driven capability to label & classify automatically

Content Capture Channels through which content is uploaded or classified.

Integration Integration with E-Commerce and/or Other Platforms

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Content Marketing

Digital Experience - Enterprise

Enterprise Content Management - Enterprise

Adobe Experience Manager Reviews

Pravin P.

Best in class for documentation.

Likeliness to Recommend

Pros

Yash S.

“Powerful but Complex, Best for Enterprises”

Likeliness to Recommend

Pros

Shubham T.

Amazing adobe: Make business easy

Likeliness to Recommend

Pros

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Feature Ratings

Manage / Administration of Metadata

Collaboration

Workflow and Approval Management

Digital Asset Findability

Automation of Metadata Creation

In System Content Views

Digital Asset Sharing

Permissions and Access Right Management

Intelligent Indexing

Content Capture

Integration

Vendor Capability Ratings

Breadth of Features

Quality of Features

Business Value Created

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement