Adobe Experience Manager Logo Award Winner Product Badge
Adobe Experience Manager Logo Award Winner Product Badge
Adobe Systems

Adobe Experience Manager

Composite Score
8.5 /10
CX Score
8.7 /10
Adobe Experience Manager
8.5 /10

What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

Company Details


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Awards & Recognition

Adobe Experience Manager won the following awards in the Digital Asset Management category

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Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

4
Since last award

92 Plan to Renew

3
Since last award

77 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Feature Ratings

Average 81

Manage / Administration of Metadata

84

Collaboration

83

Workflow and Approval Management

83

Digital Asset Findability

82

Automation of Metadata Creation

81

Digital Asset Sharing

81

In System Content Views

81

Permissions and Access Right Management

81

Intelligent Indexing

80

Content Capture

80

Integration

80

Vendor Capability Ratings

Average 78

Breadth of Features

83

Quality of Features

83

Business Value Created

81

Ease of IT Administration

78

Availability and Quality of Training

78

Vendor Support

77

Usability and Intuitiveness

77

Ease of Implementation

77

Ease of Customization

77

Ease of Data Integration

76

Product Strategy and Rate of Improvement

75

Adobe Experience Manager Reviews

Pavan S.

  • Role: Finance
  • Industry: Finance
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted May 2025

Best software for customisation

Likeliness to Recommend

9 /10

What differentiates Adobe Experience Manager from other similar products?

Adobe give me stress free life while working on any report it give me best edit option with lots of tools for customisation

What is your favorite aspect of this product?

customisation features

What do you dislike most about this product?

Its costing for subscription

What recommendations would you give to someone considering this product?

Its function of customisation and lots of tools

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alex-Kel S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Offering dynamic solutions with high reliability.

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

The main difference is the extensive customization and flexibility of EC2. Strong configuration tools will let an organization customize the service to cater to particular needs so it is adaptable for variable industries and complex computing environments.

What is your favorite aspect of this product?

The exciting functionality of this platform is advanced analytics and reporting. The functionality will include building detailed reports with visualization for AEM so that the organizations can make their decisions effectively to optimize their digital experiences.

What do you dislike most about this product?

The disadvantage is the probability of performance issues while managing vast volumes of data or complex settings; some users have reported slowdowns in resource-intensive processes of tasks, which might seriously interfere with the workflow and result in lower productivity.

What recommendations would you give to someone considering this product?

The most important aspect is training and familiarization with the platform. Utilize Adobe's tutorials, community forums and support services to build proficiency among users. Core features are a good starting point; from there, expand the functionality in steps to ensure a smoother adoption and effective use of the system.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vanessa F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Experience Management, Elevated.

Likeliness to Recommend

9 /10

What differentiates Adobe Experience Manager from other similar products?

Adobe Experience Manager has become our go-to platform for creating and managing digital experiences at our IT agency. As a Network Engineer, you might think my role wouldn’t involve much interaction with a CMS, but AEM’s integration capabilities with APIs and cloud infrastructure often bring me into the fold. It’s a powerhouse that goes beyond just content management—it’s a full-fledged digital experience enabler.

What is your favorite aspect of this product?

The seamless integration with Adobe’s Creative Cloud is my favorite feature. Our design team can push assets directly from Photoshop or Illustrator into AEM, where they’re immediately ready for use. From my perspective, the simplified workflow minimizes the back-and-forth, making it easier for IT to maintain performance standards while empowering the creative team to stay productive.

What do you dislike most about this product?

The platform’s complexity can be daunting, especially for teams that aren’t familiar with its architecture.

What recommendations would you give to someone considering this product?

AEM has enabled us to deliver consistent, high-quality experiences for our clients while reducing content production times. It also provides excellent analytics, which helps both IT and marketing teams understand how content performs across different channels. This cross-departmental visibility has been a game-changer for aligning our strategies.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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