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Adobe Experience Manager Logo
Adobe Systems

Adobe Experience Manager

Composite Score
7.8 /10
CX Score
8.1 /10
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Adobe Experience Manager
7.8 /10

What is Adobe Experience Manager?

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets. Adobe Experience Manager Sites lets you create, manage, optimize, and deliver digital experiences across channels. And you can ensure that your content across web, mobile, and apps is built efficiently and delivered quickly.

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Awards & Recognition

Adobe Experience Manager won the following awards in the Enterprise Content Management - Enterprise category

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Adobe Experience Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Experience Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Experience Manager?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Security Protects
  • Reliable
  • Fair

Feature Ratings

Average 78

Metadata Management

85

Search

84

Collaboration

84

Mobile

78

File Conversion

78

ECM Document Management

78

Workflow Process Automation

77

File Approvals Esignatures

73

Access Permissions Management

73

Ediscovery Audit Trail

72

Capture Channels

71

Vendor Capability Ratings

Average 82

Quality of Features

87

Business Value Created

86

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Breadth of Features

84

Ease of Data Integration

80

Ease of Implementation

80

Usability and Intuitiveness

79

Ease of IT Administration

78

Vendor Support

77

Ease of Customization

76

Adobe Experience Manager Reviews

  • Role: Human Resources
  • Industry: Other
  • Involvement: Vendor Selection and Purchasing
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Easy to use, great product

Likeliness to Recommend

9 /10

Pros

  • Trustworthy
  • Efficient Service
  • Saves Time
  • Respectful

Bruce Jr J.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Extraordinary content management software.

Likeliness to Recommend

8 /10

What differentiates Adobe Experience Manager from other similar products?

The modularity and scalability of this tool are amazing. Numerous technologies Apache Sling, JCR, Java, HTL makes this tool powerful, and also the OOTB options especially the core parts are awesome and cover nearly the fundamental wants of content authoring/creation for your portal, informatic web site of eCommerce sites. Content pages, pictures, and videos swing all the items along at once place this is the best feature of a CMS.

What is your favorite aspect of this product?

I love how different merchandise are well tied into a set of products providing an overall solution. An incredible integration between the products and third-party software creating it one of the most effective within the marketplace for promoting and content management needs. I prefer the product is incredibly versatile to customize the options depending on client requirements. I’m using AEM products to style a very advanced websites. It’s very straightforward to make a multi-language site, organize the digital assets and publish the content where ever you want.

What do you dislike most about this product?

Perhaps the feature exists, and I don’t have it or don’t know how to use it, except, for example, if i need to own a blog, I have to make articles page by page rather than simply having one template.

What recommendations would you give to someone considering this product?

Do a lot of with less using adobe Analytics by transfer in integrations and cross-collaboration across channels. These insights can facilitate loads within the decision-making. Have a mindset in terms of styling’ and modules that you would like to purchase. Having a plan for the website or campaign to boost the digital experiences is an add-on to settling on the right product and service.

Pros

  • Effective Service
  • Respectful
  • Fair
  • Generous Negotitation

Cons

  • Less Performance Enhancing
  • Less Productive
  • Charges for Enhancements

Daniel B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Scalable and a secure cloud service

Likeliness to Recommend

10 /10

What differentiates Adobe Experience Manager from other similar products?

What makes Adobe ECM different is the hybrid applications, generic templates, third-party data synchronization, and user-specific data restriction and analytics. Also the capability to automate manual tasks to enable us to focus on work that drives more value for the business. Also, it enables us to become more innovative instead of planning for version upgrades since it is cloud based ECM solution. It is scalable and a secure cloud service that validates new features live and propels businesses to perform best.

What is your favorite aspect of this product?

Adobe ECM being cloud-based has the ability to be stable. It has a great uptime during huge traffic peaks. It is an easy platform to work with. It’s not only a great solution for working on things fast but also beautiful at scale. It has saved a huge amount of time and effort and allowed us to produce pages and content while being consumer-centric and focusing on the most crucial things that will drive business to success. Not only has our revenue increased but also our brand awareness and purchase consideration.

What do you dislike most about this product?

There is nothing I dislike about it and it is our major ECM in our organization.

What recommendations would you give to someone considering this product?

We have seen tremendous benefits like improving productivity by automating manual tasks, better performance of the business, and reducing the cost of resources. I highly recommend it for use.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

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