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NextRoll

AdRoll

Composite Score
7.6 /10
CX Score
7.7 /10
AdRoll
7.6 /10

What is AdRoll?

AdRoll offers a powerful marketing and advertising platform to grow your business quickly and intelligently while building relationships with customers. Email marketing, AI-driven product recommendations, and cross-channel measurement. Easily collect and act on your customer data from one unified platform. Convert more customers with the power of AdRoll across desktop, mobile, social, apps, and the web.

Company Details


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Awards & Recognition

AdRoll won the following awards in the Ad Tech category

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AdRoll Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AdRoll.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

89 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AdRoll?

0% Negative
17% Neutral
83% Positive

Pros

  • Efficient Service
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 78

Data Management Platform Capabilities

84

Audience Identification

82

Advertisement Placement

81

Supply-Side Capabilities

81

Audience Segmentation

80

Role-Based Access Controls

79

Demand-Side Capabilities

79

MarTech Ecosystem integration

77

Advertisement Content Curation

76

Advertisement Reporting

74

Vendor Capability Ratings

Average 78

Business Value Created

85

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Ease of Implementation

81

Ease of Customization

78

Quality of Features

77

Ease of Data Integration

77

Availability and Quality of Training

77

Vendor Support

75

Breadth of Features

74

Ease of IT Administration

73

AdRoll Reviews

Raghu V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

AdRoll offers powerful marketing features

Likeliness to Recommend

9 /10

What differentiates AdRoll from other similar products?

The customer support service is top-notch, with fast and attentive responses to any concerns or issues. Overall, AdRoll is a reliable and effective solution for remarketing, with an excellent user experience and strong customer support.

What is your favorite aspect of this product?

AdRoll has become a critical tool for us due to our increased sales and the subsequent need to streamline business processes. With AdRoll, we can easily create and manage high-quality advertising content without requiring specialized expertise, and the results have surpassed our expectations. It is both convenient and productive, and we have gained many benefits, including acquiring new clients. AdRoll is particularly beneficial for organizations that do not invest heavily in advertising and promotion.

What do you dislike most about this product?

My biggest issue with Adroll is the lengthy review process for banners. Waiting over 24 hours for approval can pose a challenge for urgent campaigns.

What recommendations would you give to someone considering this product?

Adroll excels in detecting security issues and problems, and promptly alerts users. Additionally, the platform's Flex connectors enable seamless integration with custom applications, with corresponding use cases. Overall, Adroll's security features and integration capabilities make it a valuable tool for businesses. However, the slow review process can be a hindrance in time-sensitive situations.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Caring

Cons

  • Charges for Enhancements
  • Less Reliable
  • Under Delivered

Dmytro V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent medium for advertising creativity

Likeliness to Recommend

10 /10

What differentiates AdRoll from other similar products?

I believe that despite having a learning curve, AdRoll's technical staff is always attentive to have greater harmony in learning how to use each of the capabilities, something we find lacking in other platforms with similar tools to those provided by AdRoll. And of course, it would be remiss of us not to point out how much easier to digest it is to buy their lincence compared to the alternatives.

What is your favorite aspect of this product?

We appreciate how easy AdRoll's user interface is to use, as well as the company's responsiveness to our needs and willingness to help us resolve any issues that may arise. It is very easy to set up campaigns and the results are spectacular. We have seen an improvement in efficiency as a result of the platform's ability to provide reports that are both easy to understand and very reliable. AdRoll's built-in live chat feature is a great help when questions arise.

What do you dislike most about this product?

Although the user interface is simple and easy to navigate, we believe it could be updated to make the platform more enjoyable for users.

What recommendations would you give to someone considering this product?

More efficiency in our marketing division, faster decision making in our meetings, better internal communication in the workplace, and of course more performance overall. For all this and much more, we recommend it to everyone.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Gustavo M.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

easy to use

Likeliness to Recommend

7 /10

What differentiates AdRoll from other similar products?

price competitive

What is your favorite aspect of this product?

simple and easy to use

What do you dislike most about this product?

lack of features

What recommendations would you give to someone considering this product?

entry level DSP

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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