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AdRoll Logo
NextRoll

AdRoll

Composite Score
7.9 /10
CX Score
8.0 /10
Category
AdRoll
7.9 /10

What is AdRoll?

AdRoll offers a powerful marketing and advertising platform to grow your business quickly and intelligently while building relationships with customers. Email marketing, AI-driven product recommendations, and cross-channel measurement. Easily collect and act on your customer data from one unified platform. Convert more customers with the power of AdRoll across desktop, mobile, social, apps, and the web.

Company Details


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Awards & Recognition

AdRoll won the following awards in the Marketing Platforms - Midmarket category

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AdRoll Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AdRoll.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AdRoll?

0% Negative
10% Neutral
90% Positive

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Feature Ratings

Average 87

Marketing Analytics

91

Marketing Operations Management

90

Social Media Marketing Management

89

Marketing Workflow Management

89

Marketing Asset Management

87

Email Marketing Automation

87

Advanced Campaign Management

87

Mobile Marketing Management

87

Multi Channel Integration

84

Advanced Data Segmentation

83

Community Marketing Management

77

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Breadth of Features

84

Quality of Features

83

Ease of Data Integration

83

Business Value Created

83

Product Strategy and Rate of Improvement

81

Ease of Customization

80

Usability and Intuitiveness

78

Availability and Quality of Training

75

Ease of IT Administration

74

Vendor Support

71

AdRoll Reviews

Adika S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Create the right ads then distribute them.

Likeliness to Recommend

9 /10

What differentiates AdRoll from other similar products?

Consolidation of display campaigns across many publishing networks can be simplified. No matter where they are, it ensures that our clients and prospects are chosen. It allows you to use automated emails and remarketing campaigns to reduce and win back cart abandoners. With easy-to-launch campaigns, you can distribute offers, introduce new products, and prompt customers to make additional purchases.

What is your favorite aspect of this product?

I like the dynamic ad builder is made possible by AdRoll, which helps us and ensures that all of our marketing is effective. On Facebook, you can target ideal prospects. useful for examining consumer behavior You can modify your messages to attract as many customers as possible. Marketing campaigns can be done through social media ads, emails, and videos.

What do you dislike most about this product?

Conversion tracking may be made more efficient. Poor customer service persists.

What recommendations would you give to someone considering this product?

I recommend AdRoll, it offers customizable options to show your customers the most relevant products instead of a random selection of products for everyone. You can gain insight into the typical customer path to help you maximize revenue from each of your customers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kathleen K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

The Industry's Most Prominent Retargeting Platform

Likeliness to Recommend

9 /10

What differentiates AdRoll from other similar products?

AdRoll is utilized by our digital media team for the purpose of dynamic retargeting across a variety of customers. It serves display banners that we provide on websites and social media based on the audience pools and interests that are gathered from those audiences. Targeting an audience that has already shown interest in the products that our particular client offers has proven to be the most fruitful use of this strategy. Additionally, it gives us access to reporting dashboards that we can use to report on metrics to our customers, and it allows us to launch banner ads for our customers in a variety of sizes across the internet.

What is your favorite aspect of this product?

AdRoll clients have access to a very user-friendly reporting dashboard. Because of the dashboards' transparency, you can provide your client with more in-depth reporting. However, I think the naming convention procedure for uploading visuals for banner advertisements should be a little more user-friendly.

What do you dislike most about this product?

Searching for a specific image on Adroll would be a lot easier if the company had implemented such a function. AdRoll tracking on our end has been experiencing troubles recently, so it could be helpful to have a function that allows the images to pop out when you hover over them. It is possible that our tags have not been incorporated correctly or that the system is experiencing a problem.

What recommendations would you give to someone considering this product?

You should use AdRoll if you need a different method of dynamic retargeting for your client's display ads. Large ad campaigns with a wide range of targeting options can benefit from partnering with this company. Many of our clients' dynamic retargeting campaigns are powered by AdRoll. Even though one of our clients has a little budget, we're still seeing positive results. There will be a learning curve when you first start using Adroll, as there is with any new software. In order to submit billing information for individual campaigns or set up audiences, for example, the site is not obvious.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Savanna M.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

AdRoll easy and effective program,

Likeliness to Recommend

8 /10

What differentiates AdRoll from other similar products?

AdRoll differs from other programs because it is very easy to use.

What is your favorite aspect of this product?

When we have questions or concerns, account management is always there to help us very swiftly. It's fast and simple to advertise with AdRoll since they handle all of the setup and ad targeting on the back end for you. Many advertising options are available, and we have the freedom to choose those that best serve our objectives and purposes.

What do you dislike most about this product?

As a result, I have no way of knowing how much of my advertising spend is going toward the media and how much to AdRoll. ROAS, for example, might be as low as 2%. The tool's charge is the only way I know it might be improved without making any modifications to the campaign.

What recommendations would you give to someone considering this product?

The initial investment is nothing, and you can do it on a shoestring budget.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

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