ADT LLC

ADT Commercial Access Control

Composite Score

7.7 /10

CX Score

8.0 /10

14 Reviews Write a Review

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What is ADT Commercial Access Control?

ADT Commercial access control security solutions do more than lock and unlock doors. It provides you the systems to help implement seamless control of all entry points throughout your organization. Ranging from stand-alone access control systems to hosted or managed systems, ADT security solutions address concerns in the present so you can plan for the future. Access control systems can be seamlessly integrated with intrusion detection systems, video surveillance systems, badging systems, visitor management systems, identity management systems (HR) and more, providing improved efficiencies and enhanced security throughout your security systems platform.

Company Details

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ADT Commercial Access Control Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADT Commercial Access Control?

17% Negative

0% Neutral

83% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 84

Scheduled Access Times

Manual Key Override

Remote Door on Demand Lock Unlock

Support for Automatic Door Openers

Intrusion Alarm Integration

Continuous Power

Access Control Via Keypad Access Card or Biometrics

Audit of Entry Times by Specific Individuals

Battery Backup

Remote Permanent Granting Removal of Door Access

Integration With Other Security Systems

Vendor Capability Ratings

Average 84

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

ADT Commercial Access Control Reviews

Jared S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Robust Features and Seamless Integrations

Likeliness to Recommend

9 /10

What differentiates ADT Commercial Access Control from other similar products?

- ADT Commercial Access Control goes beyond basic door locking and unlocking. It provides seamless control of all entry points throughout our facility. - Unlike standalone access control systems, ADT’s solution can be integrated with other security systems, including intrusion detection, video surveillance, badging, visitor management, and identity management (HR). This integration enhances efficiency and security across our entire security platform.

What is your favorite aspect of this product?

- The standout feature is managed access control, allowing you to control an entire facility rather than just individual doors. This flexibility sets it apart from similar products.

What do you dislike most about this product?

- Opaque pricing, making it challenging to understand the cost structure upfront. - There are some automated sales calls, which can be bothersome for our employees.

What recommendations would you give to someone considering this product?

- Explore Integration: Take advantage of ADT’s ability to work with existing access control systems for seamless integration. - Consider whether a professionally managed solution aligns with your needs, as it can offload responsibilities and ensure optimal performance.

Pros

Security Protects
Helps Innovate
Continually Improving Product
Reliable

Daniel O.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

provides good reliability compared to other softwa

Likeliness to Recommend

10 /10

What differentiates ADT Commercial Access Control from other similar products?

This has allowed us to use it wisely and has also helped us avoid paying for unnecessary things. Whenever we have a problem with the service and a problem that we have not solved in the past.

What is your favorite aspect of this product?

the contact person changed several times. In the future, this should not happen again; As I understand it, it is now a well established company.

What do you dislike most about this product?

his knowledge of the inner workings of was instrumental in solving even the most complicated use cases. It is always a pleasure to collaborate with them.

What recommendations would you give to someone considering this product?

When you get new IP addresses they start out fine but get worse as you keep using them despite their 100% uptime feature.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Abel B.

Role: Information Technology
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Safe, reliable and secured

Likeliness to Recommend

9 /10

What differentiates ADT Commercial Access Control from other similar products?

It is very effective and. Reliable

What is your favorite aspect of this product?

Security and safety criteria

What do you dislike most about this product?

Cost of production

What recommendations would you give to someone considering this product?

Effective understand of the product befor use

Pros

Performance Enhancing
Unique Features
Efficient Service
Effective Service

Cons

Inhibits Innovation

ADT Commercial Access Control

What is ADT Commercial Access Control?

Company Details

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ADT Commercial Access Control Ratings

88 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love ADT Commercial Access Control?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Scheduled Access Times Scheduling of access times for specific people or groups. For example, disallowing site access or door entry between certain hours in the night.

Manual Key Override Allow the ability for a person to use a physical key to access a secured door in exceptional circumstances.

Remote Door on Demand Lock Unlock Ability for security to remotely lock or unlock a door on an on-demand, one-time basis.

Support for Automatic Door Openers Support for automatic door openers, including accessible door mechanisms.

Intrusion Alarm Integration Alerts for unauthorized access through a doorway such as "tailgating" i.e. following someone with authorized access.

Continuous Power Access panels are electrically powered via low-voltage wiring or Power-over-Ethernet (POE), for data network connected devices.

Access Control Via Keypad Access Card or Biometrics Granting access by keypad code, magnetic swipe card, proximity card, biometrics, non-transferrable, auditing of entry by specific persons or account.

Audit of Entry Times by Specific Individuals In tandem with the previous point, the ability to produce entry logs of persons who have “keyed in” or “swiped in”.

Battery Backup Battery backup allows for continued access to keypad or access cards, in the event of a power outage.

Remote Permanent Granting Removal of Door Access Ability to grant “permanent” access credentials to magnetic swipe cards and/or proximity cards, remotely.

Integration With Other Security Systems Integration with other security systems, such as Security Video Management Systems (VMS), fire monitoring systems, panic alarms, distress alarms.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

ADT Commercial Access Control Reviews

Jared S.

Robust Features and Seamless Integrations

Likeliness to Recommend

Pros

Daniel O.

provides good reliability compared to other softwa

Likeliness to Recommend

Pros

Abel B.

Safe, reliable and secured

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Scheduled Access Times

Manual Key Override

Remote Door on Demand Lock Unlock

Support for Automatic Door Openers

Intrusion Alarm Integration

Continuous Power

Access Control Via Keypad Access Card or Biometrics

Audit of Entry Times by Specific Individuals

Battery Backup

Remote Permanent Granting Removal of Door Access

Integration With Other Security Systems

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support