AgoraPulse

Agorapulse

Composite Score

8.3 /10

CX Score

8.6 /10

69 Reviews Write a Review

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What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details

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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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6 Top Rated Capabilities

4 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2023

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

4 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

96 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative

3% Neutral

97% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

Dashboards and Visualization

Social Moderation and Workflow Management

Social Response Management

Social Asset Management

Social Media Channel Integration Outbound

Social Post Archival

Campaign Execution

Sentiment Analysis

Trend Analysis

Contextual Analysis

Vendor Capability Ratings

Average 83

Ease of Implementation

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Also Featured in...

Social Media Monitoring

Score 8.1

View Agorapulse in this category (opens in a new tab)

Agorapulse Reviews

Marian M.

Role: Consultant
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Best happy

Likeliness to Recommend

10 /10

What differentiates Agorapulse from other similar products?

Best.

What is your favorite aspect of this product?

Best service

What do you dislike most about this product?

Nothing as yet

What recommendations would you give to someone considering this product?

Go for it best product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Faraz A.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

User friendly product but a bit pricey.

Likeliness to Recommend

5 /10

What differentiates Agorapulse from other similar products?

As compared to other similar products Agorapulse has more in-depth metrics and advanced reporting features.

What is your favorite aspect of this product?

The preview and customisation feature of this product is my favorite. It helps me post the content on multiple social media platforms which is customised as per the social media platform.

What do you dislike most about this product?

Agropulse is an expensive tool. The basic plan (Pro) was $99 per month (the equivalent of $79 per month if you paid annually).

What recommendations would you give to someone considering this product?

The product can focus on decreasing its plan amounts so it can be accessed by wider audience.

Pros

Security Protects
Continually Improving Product
Efficient Service
Effective Service

Monica L.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

A Proficient Stage for Social Media Programming

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

Its scheduling and publishing abilities allow users to plan their strategies in advance and execute them when required. Its reporting and analytic feature give the s us an opportunity for a deep inside view of social media accounts. It also gives access to a unified social media inbox.

What is your favorite aspect of this product?

It’s saved replies feature is also my loved one aspect as it saves time from replying individually to every fan. It facilitates answering the questions by just a click in seconds. This platform is also well-suited to small businesses in managing social media profiles by integrating all accounts.

What do you dislike most about this product?

However, there is always room for improvement in everything. There are some issues that come up while working with the software but the Agorapulse team is always ready to help with any issue its users are facing. The rest of the things work amazingly.

What recommendations would you give to someone considering this product?

I highly recommend this software to anyone looking for the best social media networking. It offers the best experience to users on social networks. I have been using this for a long time. Its analytics are also incredible. Go for it without any second thought.

Pros

Performance Enhancing
Unique Features
Effective Service
Caring

Agorapulse

What is Agorapulse?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Agorapulse Ratings

86 Likeliness to Recommend

96 Plan to Renew

1 Since last award

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Agorapulse?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Media Channel Integration Inbound Ability to monitor social media services, such as Facebook, Twitter, LinkedIn, YouTube, and more.

Dashboards and Visualization Ability to visualize data and create analytics dashboards.

Social Moderation and Workflow Management Ability to create end-to-end routing and escalation workflows from social content.

Social Response Management Ability to respond in-band to social media posts; ability to execute post-time optimization.

Social Asset Management Ability to access visual asset library with access permissions and expiry dates to be used on social media.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Post Archival Ability to archive social posts and platform activity to create an audit trail.

Campaign Execution Ability to manage social and media assets: tools for social campaign execution, reporting, and analytics.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Trend Analysis Ability to monitor trends and traffic on multiple social media sites.

Contextual Analysis Ability to use NLP, deep learning and semantic analysis to extract meaning from social posts.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Social Media Monitoring

Agorapulse Reviews

Marian M.

Best happy

Likeliness to Recommend

Pros

Faraz A.

User friendly product but a bit pricey.

Likeliness to Recommend

Pros

Monica L.

A Proficient Stage for Social Media Programming

Likeliness to Recommend

Pros

Most Popular Agorapulse Comparisons

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1
Since last award

Feature Ratings

Social Media Channel Integration Inbound

Dashboards and Visualization

Social Moderation and Workflow Management

Social Response Management

Social Asset Management

Social Media Channel Integration Outbound

Social Post Archival

Campaign Execution

Sentiment Analysis

Trend Analysis

Contextual Analysis

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Ease of IT Administration

Availability and Quality of Training