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Agorapulse Logo
AgoraPulse

Agorapulse

Composite Score
8.3 /10
CX Score
8.6 /10
Category
Agorapulse
8.3 /10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

89

Social Moderation and Workflow Management

87

Dashboards and Visualization

86

Social Response Management

85

Social Asset Management

85

Social Media Channel Integration Outbound

85

Campaign Execution

83

Sentiment Analysis

82

Social Post Archival

82

Trend Analysis

79

Contextual Analysis

78

Vendor Capability Ratings

Average 83

Ease of Implementation

90

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Business Value Created

83

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

81

Vendor Support

81

Availability and Quality of Training

79

Agorapulse Reviews

Rashmi T.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use and intuitive for social media

Likeliness to Recommend

8 /10

What differentiates Agorapulse from other similar products?

It is a one-stop solution for social media marketers. Its ability to link social media platforms, monitor and social listening is amazing.

What is your favorite aspect of this product?

Integration with Canva makes it so easy to manage everything in one place.

What do you dislike most about this product?

takes a little time to understand the product and a few features at the start.

What recommendations would you give to someone considering this product?

One-stop for all social aspects right from design to execution and monitoring.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Samuel W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Social networks managed in a simple way

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

The simplicity of the platform makes it a profitable option for organizations that are starting out in this type of system, or for professionals who do not yet have much experience in this type of alternative. This is a business commerce tool that allows organizations to be able to Having a monitoring and management system for social networks, from responding to messages such as publishing content that has been previously programmed, is a tool mainly for professionals in the marketing area, but even so, it is not only intended for that.

What is your favorite aspect of this product?

What I like the most about this tool is that it is even compatible with business communication systems such as LinkedIn, since through this means we even interact with other well-known organizations, and it is necessary to have a place in a professional social network like that, its functions can be programmed in advance to maintain a constant flow of information through all our means of communication and thus attract new team members or potential clients

What do you dislike most about this product?

I have no problems, it is an easy-to-use tool, it fulfills its functions of programming publications and monitoring them

What recommendations would you give to someone considering this product?

My recommendation is to integrate all your social networks in this tool so you don't forget any and keep your systems updated with real-time publications as well as answer customer questions and requirements.

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Caring

Samantha H.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Makes managing social's a breeze

Likeliness to Recommend

10 /10

What differentiates Agorapulse from other similar products?

I have used other social media management tools in the past, and the usability, features, and organizational features in Agorapulse outweigh those of the others.

What is your favorite aspect of this product?

I believe assigning certain posts or direct messages to different members on the team was essential, as Marketing and Sales team members had their hands on this tool at all times.

What do you dislike most about this product?

At the time, there wasn't an option to integrate Instagram's direct messages onto the tool. It has been over a year since I've used this tool so this feature may be available now.

What recommendations would you give to someone considering this product?

If you are managing many different social media platforms for your company, this is a tool that will keep you organized to the fullest extent. This made connecting with our audience 10x more enjoyable, because we were able to reply quick and keep tabs on different consumers. I love the insights Agorapulse provides, and background information it grabs from people's profiles so you can see if they've ever messaged you before, left a post, or even where they're from if their profile shows this information.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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