Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Client Friendly Policies
  • Friendly Negotiation

Feature Ratings

Average 85

Collaboration

87

Process Management

86

Process Simulation and Execution

86

Deployment

86

Process Modelling and Design

85

Form and Report Building

85

Knowledge and Document Management

85

BPM Workflow and Approvals

84

Process Monitoring and Optimization

84

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Business Value Created

87

Ease of Implementation

86

Ease of Customization

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Quality of Features

85

Availability and Quality of Training

84

Usability and Intuitiveness

83

Vendor Support

83

Airtable Reviews

Guilherme B.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Easy, but you need to know what you want to do.

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

It's like a Excel Spreadsheet, but, much powerful.

What is your favorite aspect of this product?

The simplicity to build complex processes.

What do you dislike most about this product?

Theres not a great way to store documents in it.

What recommendations would you give to someone considering this product?

Use it. This tool is really powerful and if you have time to study some advanced features, you can do almost everything with it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daniel N.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Robust task and team collaboration tool

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

For managing projects, I tried many alternatives, but in my opinion, Airtables is a greater tool with a beautiful look. I've noticed that I'm more likely to check my Airtables and stay on top of my tasks and deadlines simply because it's enjoyable to use and look at.

What is your favorite aspect of this product?

Although I haven't used Airtables for very long, the time I did spend with it was really beneficial for me. I discovered many new and valuable things, and while all of its functionalities are commendable, in my opinion, it has a more user-friendly interface and provides superior database functionality without the need for coding knowledge.

What do you dislike most about this product?

Charging per user can become difficult. For smaller installations, we frequently use a generic account to get around this. Even so, it's still quite simple to set up 2FA security for up to three users. While Airtable does have included basic reporting and analytics features, it falls short of comparable project management solutions in terms of comprehensive reporting.

What recommendations would you give to someone considering this product?

There are a tonne of tools you can use with an Airtable, and it's really simple to set up, learn, and use. It also has an amazing templates library that you can customize to meet your needs, and its user interface is more user-friendly than other systems, making it simple for you to learn about our project's specifics and complete tasks using it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ben W.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Indispensable relational database tool

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

We use Airtable for a variety of purposes, but the primary function is helping us keep track of product information. Not only can we customize the fields and data to suit our needs, but we can also create unique filtered views and share limited amounts of this information with different teams within our company, streamlining operations by minimizing back and forth questions. In the past we had used Google Sheets or Microsoft Excel, but the ability to create links between tables and generate endless variations on views make Airtable far superior.

What is your favorite aspect of this product?

Recently Airtable added the ability to create a preloaded filter for an embedded view that layers on top of any filters inherent in the view. This has proved very helpful, as it allows us to consolidate views in our database while specifically filtering them to show only a portion of the records to end users.

What do you dislike most about this product?

Not so much a problem with the product as an inherent challenge with relational databases—planning and structuring the database can be complicated, especially for the less experienced users that Airtable tends to invite. But given that inherent difficulty, Airtable makes setup as accessible as I can imagine.

What recommendations would you give to someone considering this product?

Utilize the template gallery and other examples, and play around with different ideas while planning out your database. With the portability of data in Airtable, you can get your hands dirty along the way and better learn what you need, without a lot of extra work.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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