Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Client Friendly Policies
  • Friendly Negotiation

Feature Ratings

Average 85

Collaboration

87

Process Management

86

Process Simulation and Execution

86

Deployment

86

Process Modelling and Design

85

Form and Report Building

85

Knowledge and Document Management

85

BPM Workflow and Approvals

84

Process Monitoring and Optimization

84

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Business Value Created

87

Ease of Implementation

86

Ease of Customization

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Quality of Features

85

Availability and Quality of Training

84

Usability and Intuitiveness

83

Vendor Support

83

Airtable Reviews

Dana B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent software for managing projects

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Users may tailor Airtable to their own needs and processes by modifying the app's appearance, behavior, and functionality. In my line of business, this is crucial. It's possible to connect it to other programs, including the popular chat app Slack. The best aspect is that you can access it from any internet-enabled device, such as a desktop computer, laptop, tablet, or smartphone. Because of this I am able to get more done in less time.

What is your favorite aspect of this product?

In order to centralize information, Airtable is a fantastic tool. It’s much simpler to see everything in one place than in Excel. This is great since I can adapt it to my needs by choosing from a wide variety of data field kinds. It offers an appealing aesthetic and a straightforward interface. It can handle complicated tasks as easily as it can handle basic ones. The automations that help make so many efficiencies possible are fantastic.

What do you dislike most about this product?

Airtable lacks certain functionality that rivals services like Zapier and Make. Although I anticipate that these features will be added in the future, I find that the product now meets my needs in a large percentage. It's quite close but not quite there yet. While not perfect, it remains the simplest method for performing a wide range of operations on data.

What recommendations would you give to someone considering this product?

You should consider using Airtable if you work in a specialized setting that outgrows the capabilities of traditional project tracking or collaboration applications. It's incredible to have the option of customizing a single source of data to meet the needs of each team member, whether those needs are aesthetic or functional in nature. Depending on your specific requirements, the setup process may take some time, but the end result will be well worth it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Patrick G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Airtable for Tracking Tasks and Projects

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

One word: ease. Don't worry about being completely prepared. The tool guides you through the process after you have the fundamentals down and the motivation to apply it. Robotic Processes. My absolute favorite! The ability to auto-update information and the seamless connectivity with services like Slack are two of my favorite features. Communication and Interaction Since not everyone needs the same level of detail, I find it useful to have both high-level and granular dashboards at their disposal. It appears to be highly specialized software, but it's really simply another way of displaying the same information.

What is your favorite aspect of this product?

The ability to link to several data sources and tables has been invaluable. The option to assign assignments based on our preferences has been very useful since it allows us to tailor our daily work to our unique needs. We tried a few more programs that automated work allocation more strictly, but they all required us to bend to their predetermined priorities. It's crucial to use forms since they provide deeper engagement with customers, such as letting them upload photographs for printing directly from my site.

What do you dislike most about this product?

If there is a way to make the database public or shareable, I would much appreciate it. One option is to use a form where the respondent may both change their response and submit it. That which I mean by this entire set of statements. When I have clients around, I'd want to have a link handy where they can go to check in on their progress and status. My clients, for instance, might provide updates on a weekly basis so that everyone could keep tabs on our collective success.

What recommendations would you give to someone considering this product?

Airtable is a simple solution to many complex issues. Managing projects, customers, roadmaps, catalogs, employee schedules, new client onboarding, stock levels, etc. In my opinion, this is the greatest strategy for those who are just starting out and are trying to save costs. Its many practical applications justify the price. If you require really intricate answers, you'll have to keep looking until you discover what you're looking for.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anthony B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Airtable can be customized and is simple to use.

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Almost all of my professional needs are met by Airtable, and I couldn't be happier about it. I use it frequently; in fact, almost every day. When I was teaching, I used a number of different programs to conduct surveys and get student feedback. When my business grew and I needed to add more forms, I found the limitations and extra costs of every other program I tried to be too much to bear. What I like best about Airtable is its beautiful user interface, its absence of a monthly fee, and its promise of permanent data access.

What is your favorite aspect of this product?

As I go about my fundraising, I can tailor my views to my specific needs, and I can use automation to keep myself on track. In addition to being able to color-code my different tables, I can also assemble data and flows that work for what I need. Sharing, importing, and exporting information is a breeze, and I like that I can make surveys and forms to collect information directly into my sheets.

What do you dislike most about this product?

It took me a long time to figure out how to use the formulas so that my data would display properly, and the auto-save feature occasionally gets in the way of my ability to keep track of my edits in the way that works best for me. I would have liked the help section to be simpler to navigate.

What recommendations would you give to someone considering this product?

I have a situation in which this came in handy. A medical client of ours requested this feature so that they could review and approve content before it was published. By switching to kanban view, they could see the entire graphic and all of its content at once. Using the calendar view, I was able to easily shift the posts to differe

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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