Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Client Friendly Policies
  • Friendly Negotiation

Feature Ratings

Average 85

Collaboration

87

Deployment

86

Process Simulation and Execution

86

Form and Report Building

85

Process Management

85

Process Modelling and Design

85

Knowledge and Document Management

85

BPM Workflow and Approvals

85

Process Monitoring and Optimization

84

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Business Value Created

87

Ease of Implementation

86

Ease of Customization

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Quality of Features

85

Availability and Quality of Training

84

Usability and Intuitiveness

84

Vendor Support

83

Airtable Reviews

Annette B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A highly versatile product

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

My life has been significantly made easier by all of the functionality and I found features on Airtable, including record linkage, a wealth of practical apps and data visualization tools, and interaction with other platforms I commonly use. I have had a really good overall experience with Airtable.

What is your favorite aspect of this product?

I adore its recently added function, Interfaces which are really interesting and beneficial. Airtable has spared me from having to deal with Excel sheets, and I appreciate that now I can put my efforts into something more important. I primarily use Airtable to process user-researched data and I find it to be fairly user-friendly. The universe is filled with so many amazing things, it's completely amazing.

What do you dislike most about this product?

There is no choice for text editing. On the records, for instance, it is occasionally quite important to highlight a portion of the language by making it bold, but sadly, this is not yet achievable. Both administrators and users must learn how to use Airtable before starting working on it.

What recommendations would you give to someone considering this product?

Users of Airtable can work with a variety of data formats in a grid-based framework. Additionally, it makes it easier to create cloud-based applications that can be quickly linked with other infrastructures. Airtable is the industry leader in business process management and teamwork. So pick it confidently!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Effective Service

Sydney H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Airtable reduces admin work

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable is used for cross-departmental collaboration on special projects. It aids a cross-functional team by allowing all members to view the project at once, make comments and assign tags, and monitor individual tasks. Only in the context of product-related initiatives do we employ it. They don't employ it throughout the company as a whole.

What is your favorite aspect of this product?

Airtable's flexible viewing options are one of the reasons I enjoy using the app. I don't have to worry about the confidentiality of other views being compromised while allocating them to different businesses. This is useful in any situation where data is regularly updated. Data in a particular view may be updated by both myself and external parties without disclosing sensitive information.

What do you dislike most about this product?

The inability to connect the bases was a problem. For this reason, it is necessary that all tables use the same base for computations. So, when many groups work on the same database at once, updating separate tables, the resulting database might quickly grow to be quite large and possibly unstable.

What recommendations would you give to someone considering this product?

Simple features like column types may be implemented in Airtable without the need for the complex and time-consuming functionalities of Excel. The application may be used to manage a wide variety of projects, from those requiring basic task tracking and labeling to those involving more intricate details and deadlines related to customer implementations.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Saves Time

Taylor S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Project and Task Management with Airtable

Likeliness to Recommend

8 /10

What differentiates Airtable from other similar products?

Our company utilizes Airtable to record and organize all incoming, ongoing, and completed tasks. They put it to use all around the company. It's been a huge help in keeping tabs on everything from who's working on what to what's due when to who to contact and more. We've found it to be an invaluable resource for our business.

What is your favorite aspect of this product?

For the purpose of keeping tabs on and organizing my many design projects, I use Airtable. I am able to keep track of all my tasks and see at a glance how far along each of my active projects is. Important chores are less likely to be forgotten while using Airtable.

What do you dislike most about this product?

Appearance in the Workplace, You may alter the color of the dashboard and modify the overall look of the workplace. There are some default color options to choose from, but it would be much more convenient if users could also use a color picker or enter a hex code to select a color that more closely matched their brand's color scheme.

What recommendations would you give to someone considering this product?

Airtable is ideal if you want a list view of your projects and tasks along with some database capabilities. Airtable is not for you if you want to organize your work in tiles and update the status of your projects and tasks by dragging and dropping them into other columns.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Respectful

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