Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Client Friendly Policies
  • Friendly Negotiation

Feature Ratings

Average 85

Collaboration

87

Process Management

86

Process Simulation and Execution

86

Deployment

86

Process Modelling and Design

85

Form and Report Building

85

Knowledge and Document Management

85

BPM Workflow and Approvals

84

Process Monitoring and Optimization

84

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Business Value Created

87

Ease of Implementation

86

Ease of Customization

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Quality of Features

85

Availability and Quality of Training

84

Usability and Intuitiveness

83

Vendor Support

83

Airtable Reviews

Silvana G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Suitable and engaging workplace

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

The fact that almost every database product I explored was designed for enterprise-level enterprises and required a high learning curve just to get started. I merely required basic database capability and the ability to change individual or groups of entries quickly. This was wonderfully solved with AirTable.

What is your favorite aspect of this product?

Internal checks, which we may construct within our tasks, are fantastic. All checklists are simple to make and present us with a proportion of accomplishment as we proceed. All of its features save us as well as our project managers a lot of time by allowing us to get the information quickly we need regarding task progress without having to ask questions in emails.

What do you dislike most about this product?

While working with the Airtable business process management system, several third-party plugins cause issues. There have been moments when I've wished for the ease of Google Sheets and Microsoft Excel for arranging my data, such as the ability to visually combine cells or overlap certain rows, but not with the data actually.

What recommendations would you give to someone considering this product?

Numerous automation capabilities relieve you of tedious work and provide real peace of mind in the knowledge that everything is functioning properly. Although there is a little learning curve, I found Airtable to be extremely adaptable to your specific needs and perspectives on how to utilize the product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Charlotte N.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

We use it daily to manage business processes

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

We wanted something that would allow us to better manage statuses and workflows without the requirement for a narrative in a flat spreadsheet to explain what various colors, reactions, etc meant so we picked Airtable. Anyone on our team can hop in, get the material they need, and Organize their personal work in a way that sounds right to them because they can alter the views in a trillion diverse ways and select correspondingly.

What is your favorite aspect of this product?

Airtable is perfect for optimizing workflows, getting jobs done faster, and managing project routine operations more intelligently. The best aspect is how simple it is to operate. I have some employees on my team who aren't particularly tech-savvy, but they were able to use it after a brief introduction. It's suitable for all chores, in my opinion. Most of the themes or functionalities were quite simple to figure out how to use.

What do you dislike most about this product?

Airtable doesn't have a way to keep track of task dependencies. Overall it was a great fit for teams or firms who wanted more dynamic utilization, like ours. More robust tooling and features are required. Only the project and task tracking capabilities aren't something I'd recommend, but everything else is excellent.

What recommendations would you give to someone considering this product?

I didn't utilize other products because they were too difficult to set up and use efficiently. As far as I can tell, AirTable is in a class by itself. You will enjoy how Airtable looks and feels a lot like an Excel document, which most of us use to store ideas and plan tasks in a grid format. It keeps the framework but significantly improves what you can do with the data you enter.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Lois M. G.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

User-friendly Gantt chart for project management.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable enables me to develop visual hubs and features that a traditional CRM would ordinarily cover. I instruct my employees to use Airtable to traverse our business procedures on a daily basis. The critical path feature is useful for identifying and discussing potential bottlenecks. Because it's simple to amend, I can make last-minute changes to the timeline and utilize that information to get executive approval. Because of how simple it is for us to communicate our progress, my staff has become accustomed to near real-time updates on their task deadlines.

What is your favorite aspect of this product?

I enjoy how Airtable offers new views to employ based on business requirements. I was only utilizing the basic app widget view at first, and I admit that I have yet to design other views for my team, but I loved what I saw in the Airtable email update material. We can simply track and manage work for projects ranging in value from a few thousand to a few million dollars. Our sheets may be viewed and interacted with by any member of our team. It has a substantially lower barrier to access than other project management applications. When an item changes, I can rapidly link to prior tasks and seamlessly update the entire schedule.

What do you dislike most about this product?

Airtable provides several connectors with other products, including those we use, however managing these connections requires more time than my team has available. We'd want to connect Jira, for example, however managing and enforcing identical data structures between the two apps takes effort. Airtable editing might be tedious at times. I normally get through all of my editing needs, but I end up spending a bit too much time on minutiae that I wish didn't require as much attention.

What recommendations would you give to someone considering this product?

Understand the efficiencies you're attempting to create for your company and collaborate with your Airtable representative to determine the finest strategies to attain your objectives. As an entry-level project management software, I recommend Airtable. Consider how Airtable may work with your current business processes. It will be simpler to configure such interfaces ahead of time. If someone had given me some pointers/tricks at the start, I believe I could have produced a more comprehensive original version for my team with more sophisticated features and capabilities that I didn't realize Airtable could address.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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