Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Client Friendly Policies
  • Friendly Negotiation

Feature Ratings

Average 85

Collaboration

87

Deployment

86

Process Simulation and Execution

86

Form and Report Building

85

Process Management

85

Process Modelling and Design

85

Knowledge and Document Management

85

BPM Workflow and Approvals

85

Process Monitoring and Optimization

84

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Business Value Created

87

Ease of Implementation

86

Ease of Customization

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Quality of Features

85

Availability and Quality of Training

84

Usability and Intuitiveness

84

Vendor Support

83

Airtable Reviews

Khloe F. J.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Highly customizable for project management.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

I became more productive at work by delegating jobs and projects to my team; we devised a structure that allows everyone to work in an organized manner. I work with a big number of clients and use Airtable to track their activities and the performance of their operations. It's an excellent tool for organizing a to-do list or team chores, as well as planning and sharing project timelines to teams and clients. We can dramatically minimize the amount of meetings now that we can swiftly discuss workflows and projects online with real-time changes.

What is your favorite aspect of this product?

I enjoy that I can create and share dashboards with my direct reports, allowing me to monitor their workload and ensuring they are supported and monitored properly. This tool takes aspects of your project and allows you to allocate them to specific computer users or request input or permission from clients along the route. Another great feature of Airtable is the availability of command frames, which allow you to keep track of your work in a more seamless manner; it's a great tool for meeting deadlines.

What do you dislike most about this product?

I initially had some difficulty with the number of notifications and emails I received from Airtable, it has issues with handling communications between computers and sends a lot of spam via email. When you change the date of a project or task, the program seems to interpret it as a new project and your work may be lost. Another problem with this app is that it immediately starts to exceed the number of guests allowed for its license and starts a process to upgrade it to a more expensive version without warning; it would be much better if at least a warning or error message was sent to the user.

What recommendations would you give to someone considering this product?

To guarantee that your whole organization can utilize and engage in your dashboards, incorporate a range of different sections of your business in the initial setup. It is advised that you utilize the My Tasks tool to keep track of activities taken by your team while you are away or to track your progress on existing tasks. Another terrific tool for folks who desire outstanding graphical representation is the possibility to utilize Kanban boards. You may divide the project into columns and categorize jobs, resulting in different dashboards for each column.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Silvana G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Suitable and engaging workplace

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

The fact that almost every database product I explored was designed for enterprise-level enterprises and required a high learning curve just to get started. I merely required basic database capability and the ability to change individual or groups of entries quickly. This was wonderfully solved with AirTable.

What is your favorite aspect of this product?

Internal checks, which we may construct within our tasks, are fantastic. All checklists are simple to make and present us with a proportion of accomplishment as we proceed. All of its features save us as well as our project managers a lot of time by allowing us to get the information quickly we need regarding task progress without having to ask questions in emails.

What do you dislike most about this product?

While working with the Airtable business process management system, several third-party plugins cause issues. There have been moments when I've wished for the ease of Google Sheets and Microsoft Excel for arranging my data, such as the ability to visually combine cells or overlap certain rows, but not with the data actually.

What recommendations would you give to someone considering this product?

Numerous automation capabilities relieve you of tedious work and provide real peace of mind in the knowledge that everything is functioning properly. Although there is a little learning curve, I found Airtable to be extremely adaptable to your specific needs and perspectives on how to utilize the product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Charlotte N.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

We use it daily to manage business processes

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

We wanted something that would allow us to better manage statuses and workflows without the requirement for a narrative in a flat spreadsheet to explain what various colors, reactions, etc meant so we picked Airtable. Anyone on our team can hop in, get the material they need, and Organize their personal work in a way that sounds right to them because they can alter the views in a trillion diverse ways and select correspondingly.

What is your favorite aspect of this product?

Airtable is perfect for optimizing workflows, getting jobs done faster, and managing project routine operations more intelligently. The best aspect is how simple it is to operate. I have some employees on my team who aren't particularly tech-savvy, but they were able to use it after a brief introduction. It's suitable for all chores, in my opinion. Most of the themes or functionalities were quite simple to figure out how to use.

What do you dislike most about this product?

Airtable doesn't have a way to keep track of task dependencies. Overall it was a great fit for teams or firms who wanted more dynamic utilization, like ours. More robust tooling and features are required. Only the project and task tracking capabilities aren't something I'd recommend, but everything else is excellent.

What recommendations would you give to someone considering this product?

I didn't utilize other products because they were too difficult to set up and use efficiently. As far as I can tell, AirTable is in a class by itself. You will enjoy how Airtable looks and feels a lot like an Excel document, which most of us use to store ideas and plan tasks in a grid format. It keeps the framework but significantly improves what you can do with the data you enter.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

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