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Airtable Logo
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
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Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details

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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
2% Neutral
97% Positive

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Feature Ratings

Average 83

Collaboration

89

Project Invoicing and Accounting Integration

86

Email Synchronization & Tracking

86

Workflow Management

85

Calendar Integration

85

Resource Management

85

Document Management

84

Quote to Project Conversion

84

Reporting

83

Planning and Scheduling

83

Time & Expense Tracking

82

Vendor Capability Ratings

Average 83

Ease of Customization

86

Ease of Implementation

86

Quality of Features

85

Business Value Created

85

Breadth of Features

84

Ease of Data Integration

84

Ease of IT Administration

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

78

Vendor Support

77

Airtable Reviews

Khloe F. J.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Highly customizable for project management.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

I became more productive at work by delegating jobs and projects to my team; we devised a structure that allows everyone to work in an organized manner. I work with a big number of clients and use Airtable to track their activities and the performance of their operations. It's an excellent tool for organizing a to-do list or team chores, as well as planning and sharing project timelines to teams and clients. We can dramatically minimize the amount of meetings now that we can swiftly discuss workflows and projects online with real-time changes.

What is your favorite aspect of this product?

I enjoy that I can create and share dashboards with my direct reports, allowing me to monitor their workload and ensuring they are supported and monitored properly. This tool takes aspects of your project and allows you to allocate them to specific computer users or request input or permission from clients along the route. Another great feature of Airtable is the availability of command frames, which allow you to keep track of your work in a more seamless manner; it's a great tool for meeting deadlines.

What do you dislike most about this product?

I initially had some difficulty with the number of notifications and emails I received from Airtable, it has issues with handling communications between computers and sends a lot of spam via email. When you change the date of a project or task, the program seems to interpret it as a new project and your work may be lost. Another problem with this app is that it immediately starts to exceed the number of guests allowed for its license and starts a process to upgrade it to a more expensive version without warning; it would be much better if at least a warning or error message was sent to the user.

What recommendations would you give to someone considering this product?

To guarantee that your whole organization can utilize and engage in your dashboards, incorporate a range of different sections of your business in the initial setup. It is advised that you utilize the My Tasks tool to keep track of activities taken by your team while you are away or to track your progress on existing tasks. Another terrific tool for folks who desire outstanding graphical representation is the possibility to utilize Kanban boards. You may divide the project into columns and categorize jobs, resulting in different dashboards for each column.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Lois M. G.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

User-friendly Gantt chart for project management.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable enables me to develop visual hubs and features that a traditional CRM would ordinarily cover. I instruct my employees to use Airtable to traverse our business procedures on a daily basis. The critical path feature is useful for identifying and discussing potential bottlenecks. Because it's simple to amend, I can make last-minute changes to the timeline and utilize that information to get executive approval. Because of how simple it is for us to communicate our progress, my staff has become accustomed to near real-time updates on their task deadlines.

What is your favorite aspect of this product?

I enjoy how Airtable offers new views to employ based on business requirements. I was only utilizing the basic app widget view at first, and I admit that I have yet to design other views for my team, but I loved what I saw in the Airtable email update material. We can simply track and manage work for projects ranging in value from a few thousand to a few million dollars. Our sheets may be viewed and interacted with by any member of our team. It has a substantially lower barrier to access than other project management applications. When an item changes, I can rapidly link to prior tasks and seamlessly update the entire schedule.

What do you dislike most about this product?

Airtable provides several connectors with other products, including those we use, however managing these connections requires more time than my team has available. We'd want to connect Jira, for example, however managing and enforcing identical data structures between the two apps takes effort. Airtable editing might be tedious at times. I normally get through all of my editing needs, but I end up spending a bit too much time on minutiae that I wish didn't require as much attention.

What recommendations would you give to someone considering this product?

Understand the efficiencies you're attempting to create for your company and collaborate with your Airtable representative to determine the finest strategies to attain your objectives. As an entry-level project management software, I recommend Airtable. Consider how Airtable may work with your current business processes. It will be simpler to configure such interfaces ahead of time. If someone had given me some pointers/tricks at the start, I believe I could have produced a more comprehensive original version for my team with more sophisticated features and capabilities that I didn't realize Airtable could address.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Alexa D.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"A versatile collaboration tool"

Likeliness to Recommend

8 /10

What differentiates Airtable from other similar products?

Airtable differs from other programs because of the price, it is cheaper.

What is your favorite aspect of this product?

It's simple to use, and you're in complete control of how it's incorporated into your system. As a project management tool, it's been widely used throughout the organization. A large variety of customization options make it simple to use. Since you and your team may collaborate to build numerous CRM apps using Airtable, it's a terrific database choice. Depending on the size of our teams, we handle inventories, schedules, daily project activities, and more.

What do you dislike most about this product?

Some guidelines must be followed. It's difficult to keep two distinct EEN systems in sync at the same office. If you wish to make more elaborate and aesthetically attractive alterations to your website, you'll need a Micro Extensions membership.

What recommendations would you give to someone considering this product?

When it comes to getting jobs done on schedule, Airtable is a great option. Give your team the chance to progress. An application with a wide range of possibilities. Each user may view just their own list of activities that need to be completed, with no other users' duties visible to them. A feature that enables many tasks from various projects to be updated at the same time.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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