Airtable Customer Reviews 2025 | SoftwareReviews

Airtable

Composite Score

8.9 /10

CX Score

9.3 /10

126 Reviews Write a Review

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What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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3 Top Rated Capabilities

5 Top Rated Features

2024

2 Top Rated Capabilities

5 Top Rated Features

2023

1 Top Rated Capabilities

5 Top Rated Features

2022

Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative

2% Neutral

97% Positive

Pros

Respectful
Helps Innovate
Continually Improving Product
Reliable

Feature Ratings

Average 83

Collaboration

Project Invoicing and Accounting Integration

Email Synchronization & Tracking

Workflow Management

Calendar Integration

Resource Management

Document Management

Quote to Project Conversion

Reporting

Planning and Scheduling

Time & Expense Tracking

Vendor Capability Ratings

Average 83

Ease of Customization

Ease of Implementation

Quality of Features

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Business Process Management

Score 8.9

View Airtable in this category (opens in a new tab)

Airtable Reviews

Lisa C.

Role: Consultant
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Very flexible approach that helps collaboration

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

I don;t know that there is a similar product to Airtable. It has so many different functions. I've used it for everything from a contact list to online teaching.

What is your favorite aspect of this product?

The templates are really helpful and incredibly useful. There is something for almost every eventuality and it is all customisable.

What do you dislike most about this product?

It is not that intuitive but the learning curve isn't that steep.

What recommendations would you give to someone considering this product?

You risk nothing trying it and you will probably like it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Estela R.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Management and monitoring of my company's projects

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

My employees and collaborators work remotely and Airtable has helped me in an incredible way, knowing the status of each project. Its ease of use, makes it easy for everyone to understand the activities to be performed without major inconveniences.

What is your favorite aspect of this product?

It is very intuitive, so adapting to this tool was really easy and fast. I also love it because it can be adapted to other applications such as Dropbox and when we are working on the project, which we place the annotations, it updates in real time, which makes the experience easier.

What do you dislike most about this product?

One of its cons is that it does not export Excel charts and it is a program that we use very often.

What recommendations would you give to someone considering this product?

One of the best programs for project management, which will make your company, whatever the area, can improve and grow, because it will make all your projects are executed on time.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Chai L.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Highly customizable just not what we needed

Likeliness to Recommend

8 /10

What differentiates Airtable from other similar products?

It is extremely customizable. The possibilities are seemingly endless.

What is your favorite aspect of this product?

That I can do pretty much anything I want in any layout

What do you dislike most about this product?

I think its a little too open ended. I like the customization but sometimes it can feel like excel.

What recommendations would you give to someone considering this product?

Give it a shot and see how you like it

Pros

Unique Features
Helps Innovate
Continually Improving Product
Reliable

Cons

Leverages Incumbent Status

Airtable

What is Airtable?

Company Details

Book a Free Demo Today!

Awards & Recognition

Airtable Ratings

88 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Airtable?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Project Invoicing and Accounting Integration Create invoice that automatically syncs into accounting software to simplify the billing and invoicing process.

Email Synchronization & Tracking Syncs emails within the integrated email service, which captures the communication within the work object.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Calendar Integration Syncs calendar objects within the integrated email service, which captures the time within the work object.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Quote to Project Conversion Converts won quotes into pre-planned projects using project templates.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Time & Expense Tracking Ability to track time for planning and estimating

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Process Management

Airtable Reviews

Lisa C.

Very flexible approach that helps collaboration

Likeliness to Recommend

Pros

Estela R.

Management and monitoring of my company's projects

Likeliness to Recommend

Pros

Chai L.

Highly customizable just not what we needed

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Collaboration

Project Invoicing and Accounting Integration

Email Synchronization & Tracking

Workflow Management

Calendar Integration

Resource Management

Document Management

Quote to Project Conversion

Reporting

Planning and Scheduling

Time & Expense Tracking

Vendor Capability Ratings

Ease of Customization

Ease of Implementation

Quality of Features

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support