Akeneo

Akeneo Product Cloud

Composite Score

8.6 /10

CX Score

8.5 /10

53 Reviews Write a Review

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What is Akeneo Product Cloud?

A single solution for product activation that accelerates commerce growth for businesses.

Company Details

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Awards & Recognition

Akeneo Product Cloud won the following awards in the Product Information Management category

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2024 Data Quadrant Champion

2024

3 Top Rated Capabilities

9 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact

2024

2023 Data Quadrant Champion

2023

6 Top Rated Capabilities

10 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

5 Top Rated Capabilities

8 Top Rated Features

2022

Akeneo Product Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Akeneo Product Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

74 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Akeneo Product Cloud?

0% Negative

5% Neutral

95% Positive

Pros

Reliable
Continually Improving Product
Performance Enhancing
Enables Productivity

Feature Ratings

Average 82

Data Export

Role-Based Access Management

Omni-Channel Information Delivery

Master Record Management

Product Categorization & Relationships

Advanced Search and Filtering

Data Syndication

Workflow and Approval Management

Integration

Product Data Analytics

Digital Asset Management

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Implementation

Vendor Support

Availability and Quality of Training

Ease of Customization

Akeneo Product Cloud Downloads

Akeneo Product Cloud Videos

Akeneo Product Cloud Reviews

Cyrus G.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Collaborative PIM that grows with us

Likeliness to Recommend

10 /10

What differentiates Akeneo Product Cloud from other similar products?

Akeneo combines an intuitive enrichment workspace with a genuinely open platform. Its marketplace connectors, flexible data-modeling for complex variant structures, and fast-evolving AI roadmap set it apart. Most important, the vendor behaves like a partner—co-designing features, offering transparent roadmaps, and responding quickly when we hit environmental snags.

What is your favorite aspect of this product?

The collaboration between our merchandisers and engineers inside a single, well-organized UI is game-changing. Bulk edit, completeness dashboards, and powerful APIs let us enrich thousands of SKUs rapidly, while Akeneo’s support team proactively suggests improvements and proofs-of-concept for new use cases.

What do you dislike most about this product?

It’s all too easy to let the configuration sprawl—duplicate families, redundant attributes, and tangled workflows pile up quickly. Unwinding that complexity becomes a time-consuming, detail-heavy effort. The good news is that Akeneo recognizes this pain point for scaling teams and is rolling out new tooling and best-practice guides to help prune an overgrown PIM into a well-structured garden.

What recommendations would you give to someone considering this product?

Invest time up front in data governance—define variant axes, naming standards, and ownership before loading data. Engage Akeneo’s professional services early for architecture reviews, and launch with a focused pilot catalog to build momentum. Finally, staff both IT and business owners; the platform shines when tech stability and content quality are equally championed.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Role: Information Technology
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2025

Happy Customer

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Julien R.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2025

Akeneo Product cloud is a real game changer

Likeliness to Recommend

9 /10

What differentiates Akeneo Product Cloud from other similar products?

Constant innovation New features added regularly Highly responsive support team

What is your favorite aspect of this product?

Saves time managing and creating data Manages data transmission to CRM and Marketplaces

What do you dislike most about this product?

Nothing all is alright

What recommendations would you give to someone considering this product?

Acquiring and installing a PIM is no easy task. But with ease of use, clear ux, csm there every step of the way. Akénéo was almost painless to set up in our company. The most time-consuming part is the internal reflection on “how I want to structure my product catalog”, “how I want to distribute my products over the long term”. This allows us to better anticipate and prepare our PIM without having to rework the structure too often.

Pros

Helps Innovate
Performance Enhancing
Inspires Innovation
Caring

Akeneo Product Cloud

What is Akeneo Product Cloud?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Akeneo Product Cloud Ratings

91 Likeliness to Recommend

1 Since last award

100 Plan to Renew

74 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Akeneo Product Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Export Allows for multiple export options into CSV, XLSX, XML, Jason, or PDF.

Role-Based Access Management Ability to assign permissions around editing, commenting, downloading based on user roles / Active Directory groups.

Omni-Channel Information Delivery Ability to deliver product information in a differentiated manner i.e. specific for a channel requirements.

Master Record Management Ability to onboard a new product, define its attributes, update them and manage product record lifecycle.

Product Categorization & Relationships Allows users to manage data and products based on specific traits or segments.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes and conditions and save filters for future use.

Data Syndication Ability to import data from various internal and external sources and syndicate it to industry-standard data pools and exchanges (e.g.: GDSN, 1WorldSync, GXS).

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Integration Integration with augmentation solutions like DRM, Active Directory or LDAP, SIEM, and NAC.

Product Data Analytics Built-in functionality to analyze and aggregate product data including page views, purchases, basket information etc.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Akeneo Product Cloud Downloads

Avoiding-Greenwashing-EN

B2B-Survey-Results-2024-V8

PX-Revolution-eBook

Akeneo Product Cloud Videos

Akeneo Product Cloud

Akeneo Supplier Data Manager

Akeneo Activation

Akeneo Product Cloud Reviews

Cyrus G.

Collaborative PIM that grows with us

Likeliness to Recommend

Pros

Happy Customer

Likeliness to Recommend

Pros

Julien R.

Akeneo Product cloud is a real game changer

Likeliness to Recommend

Pros

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Feature Ratings

Data Export

Role-Based Access Management

Omni-Channel Information Delivery

Master Record Management

Product Categorization & Relationships

Advanced Search and Filtering

Data Syndication

Workflow and Approval Management

Integration

Product Data Analytics

Digital Asset Management

Vendor Capability Ratings

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Implementation

Vendor Support

Availability and Quality of Training

Ease of Customization