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Akeneo

Akeneo Product Cloud

Composite Score

8.6 /10

CX Score

8.5 /10

54 Reviews Write a Review

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What is Akeneo Product Cloud?

Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM). Leading brands, manufacturers, distributors, and retailers, including Chico’s, CarParts.com, TaylorMade Golf, Rail Europe, Kering, and more trust Akeneo to scale their commerce initiatives. Using Akeneo’s intelligent Product Cloud, companies can create elevated product experiences with user-friendly and AI-powered product data enrichment, management, syndication, and supplier data onboarding, and an app marketplace and partner network to meet business and buyer needs.

Company Details

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Awards & Recognition

Akeneo Product Cloud won the following awards in the Product Information Management category

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2025 Data Quadrant Champion

Latest Award, 2025

7 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2025

Product Impact

2025

2024 Data Quadrant Champion

2024

3 Top Rated Capabilities

9 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact

2024

2023 Data Quadrant Champion

2023

6 Top Rated Capabilities

10 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

5 Top Rated Capabilities

8 Top Rated Features

2022

Akeneo Product Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Akeneo Product Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Akeneo Product Cloud?

0% Negative

5% Neutral

95% Positive

Pros

Reliable
Continually Improving Product
Performance Enhancing
Enables Productivity

Feature Ratings

Average 82

Data Export

Role-Based Access Management

Omni-Channel Information Delivery

Product Categorization & Relationships

Master Record Management

Advanced Search and Filtering

Data Syndication

Workflow and Approval Management

Integration

Product Data Analytics

Digital Asset Management

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Vendor Support

Ease of Customization

Akeneo Product Cloud Downloads

Akeneo Product Cloud Videos

Akeneo Product Cloud Reviews

Role: Information Technology
Industry: Retail
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2025

Product for modern merchandising complexity

Likeliness to Recommend

9 /10

Pros

Caring
Helps Innovate
Continually Improving Product
Reliable

Role: Information Technology
Industry: Chemicals
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2025

Good platform for product management

Likeliness to Recommend

8 /10

Pros

Reliable
Helps Innovate
Continually Improving Product
Unique Features

Cons

Vendor Friendly Policies
Vendor's Interest First
Less Friendly Negotiation

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted May 2025

Fantastic teams to support a great PIM

Likeliness to Recommend

9 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Inspires Innovation

Akeneo Product Cloud

What is Akeneo Product Cloud?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Akeneo Product Cloud Ratings

91 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Akeneo Product Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Export Allows for multiple export options into CSV, XLSX, XML, Jason, or PDF.

Role-Based Access Management Ability to assign permissions around editing, commenting, downloading based on user roles / Active Directory groups.

Omni-Channel Information Delivery Ability to deliver product information in a differentiated manner i.e. specific for a channel requirements.

Product Categorization & Relationships Allows users to manage data and products based on specific traits or segments.

Master Record Management Ability to onboard a new product, define its attributes, update them and manage product record lifecycle.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes and conditions and save filters for future use.

Data Syndication Ability to import data from various internal and external sources and syndicate it to industry-standard data pools and exchanges (e.g.: GDSN, 1WorldSync, GXS).

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Integration Integration with augmentation solutions like DRM, Active Directory or LDAP, SIEM, and NAC.

Product Data Analytics Built-in functionality to analyze and aggregate product data including page views, purchases, basket information etc.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Akeneo Product Cloud Downloads

The Next Chapter Commerce

Avoiding-Greenwashing-EN

B2B-Survey-Results-2024-V8

PX-Revolution-eBook

Akeneo Product Cloud Videos

Akeneo Product Cloud

Akeneo Supplier Data Manager

Akeneo Activation

Akeneo Shared Catalogs

Akeneo App Store

Akeneo PIM

Akeneo Product Cloud Reviews

Product for modern merchandising complexity

Likeliness to Recommend

Pros

Good platform for product management

Likeliness to Recommend

Pros

Cons

Fantastic teams to support a great PIM

Likeliness to Recommend

Pros

Most Popular Akeneo Product Cloud Comparisons

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Feature Ratings

Data Export

Role-Based Access Management

Omni-Channel Information Delivery

Product Categorization & Relationships

Master Record Management

Advanced Search and Filtering

Data Syndication

Workflow and Approval Management

Integration

Product Data Analytics

Digital Asset Management

Vendor Capability Ratings

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Ease of IT Administration

Ease of Data Integration

Quality of Features

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Vendor Support

Ease of Customization