Fortra

Alert Logic MDR

Composite Score

8.3 /10

CX Score

8.7 /10

35 Reviews Write a Review

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What is Alert Logic MDR?

Fortra's Alert Logic Managed Detection and Response (MDR) helps organizations enhance their cybersecurity posture by providing continuous monitoring, threat detection, and incident response capabilities. The platform safeguards a wide array of digital assets, ensuring that businesses can operate securely in an increasingly complex threat landscape. The target audience for Alert Logic MDR includes businesses of all sizes that require robust cybersecurity measures but may lack the resources or expertise to manage these challenges internally. The solution is particularly beneficial for organizations that operate in regulated industries or those that handle sensitive data.

Company Details

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Awards & Recognition

Alert Logic MDR won the following awards in the Managed Detection & Response category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

8 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

2 Top Rated Capabilities

2 Top Rated Features

2023

Alert Logic MDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alert Logic MDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

93 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alert Logic MDR?

8% Negative

2% Neutral

90% Positive

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Automated Threat Hunting

100

Technology Management

Proactive Threat Hunting

Use of ML

24/7/365 Security Monitoring

Use of the MITRE ATT&CK Framework

Prevention

Risk Scoring & Remediation Act

Vulnerability Management

Threat Intelligence

Compliance Reporting and Archival Mechanisms

Vendor Capability Ratings

Average 86

Ease of Customization

Business Value Created

Availability and Quality of Training

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Alert Logic MDR Screenshots

Alert Logic MDR Downloads

Fortra's Alert Logic MDR

This short solution brief covers our MDR services

Fortra's Alert Logic Managed Security Services

Review our managed services including MDR, XDR, and WAF.

Alert Logic MDR Videos

Alert Logic MDR Reviews

Role: Human Resources
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jul 2022

Nice and easy

Likeliness to Recommend

5 /10

Pros

Client's Interest First
Reliable
Trustworthy
Unique Features

Pavan sreevatsav A.

Role: Operations
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2022

BEST CLOUD BASED SECURITY OPERATIONS TOOL

Likeliness to Recommend

8 /10

What differentiates Alert Logic MDR from other similar products?

The option for multi-factor authentication is not available (to my knowledge, for all I know it may be hidden deep in the UI somewhere). An unusual omission for a security tool.

What is your favorite aspect of this product?

It unquestionably accomplishes its goal of capturing and providing traffic, threats, and intrusions as they happen. Alert Logic, not the various secondary security systems I have in place, has detected every issue I've had to deal with in the last couple of years. Our AWS system requires the deployment of a modest, unobtrusive agent that will capture all of the traffic on our AWS instances.

What do you dislike most about this product?

In overall, the UI is a mess. It can be challenging to locate what you need at times, and even after using the tool for more than two years, I frequently get lost. The option for multi-factor authentication is not available (to my knowledge, for all I know it may be hidden deep in the UI somewhere).

What recommendations would you give to someone considering this product?

Since we've been using Alertlogic for a while, especially the threat manager, we're confident that the service is giving us a high level of security and protection.

Pros

Trustworthy
Effective Service
Respectful
Includes Product Enhancements

Cons

Commodity Features
Under Delivered

Alert Logic MDR

What is Alert Logic MDR?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Alert Logic MDR Ratings

86 Likeliness to Recommend

2 Since last award

93 Plan to Renew

1 Since last award

90 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Alert Logic MDR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automated Threat Hunting Continuous detection and notification of of anomalous or suspicious events and behaviors

Technology Management Continuously manages and monitors systems and technology. Integrates with existing technology.

Proactive Threat Hunting Leverages TTPs, threat Intelligence, and IOCs, to create hypotheses in order to investigate and identify abnormal activity that may be malicious.

Use of ML Provide analytics and other advanced technologies to correlate data, assign priority to alerts, and provide business context for evaluating security incidents.

24/7/365 Security Monitoring MDR provider should include a team of experienced security analysts monitoring the network 24/7 to identify abnormal activity and mitigate against threats.

Use of the MITRE ATT&CK Framework Threat modeling capabilities and allows for mapping use cases to established TTPs, in order to facilitate rapid incident response.

Prevention Offers capable next-gen AV (NGAV) and host protection.

Risk Scoring & Remediation Act Actionable risk mitigation suggestions for each vulnerability discovered.​

Vulnerability Management Discover and fix vulnerabilities in the system.

Threat Intelligence Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

Compliance Reporting and Archival Mechanisms System archives incidents and produces comprehensive reports to stakeholders about current vulnerabilities and past vulnerabilities and remediation efforts.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Alert Logic MDR Screenshots

Dashboard

CIS Benchmark Report

Threat Comparison Dashboard

Topology

PCI Requirements Report

Alert Logic MDR Downloads

Fortra's Alert Logic MDR

Fortra's Alert Logic Managed Security Services

Alert Logic MDR Videos

Alert Logic Managed Security Services Overview

Alert Logic Threat Hunting

Alert Logic Customer Insights

Alert Logic Managed Detection and Response (MDR) Demo

Alert Logic MDR Reviews

Nice and easy

Likeliness to Recommend

Pros

Pavan sreevatsav A.

BEST CLOUD BASED SECURITY OPERATIONS TOOL

Likeliness to Recommend

Pros

Cons

Most Popular Alert Logic MDR Comparisons

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2
Since last award

1
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1
Since last award

Feature Ratings

Automated Threat Hunting

Technology Management

Proactive Threat Hunting

Use of ML

24/7/365 Security Monitoring

Use of the MITRE ATT&CK Framework

Prevention

Risk Scoring & Remediation Act

Vulnerability Management

Threat Intelligence

Compliance Reporting and Archival Mechanisms

Vendor Capability Ratings

Ease of Customization

Business Value Created

Availability and Quality of Training

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features