Alert Logic MDR Logo Award Winner Product Badge
Alert Logic MDR Logo Award Winner Product Badge
Fortra

Alert Logic MDR

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Alert Logic MDR
8.3 /10

What is Alert Logic MDR?

Fortra's Alert Logic Managed Detection and Response (MDR) helps organizations enhance their cybersecurity posture by providing continuous monitoring, threat detection, and incident response capabilities. The platform safeguards a wide array of digital assets, ensuring that businesses can operate securely in an increasingly complex threat landscape. The target audience for Alert Logic MDR includes businesses of all sizes that require robust cybersecurity measures but may lack the resources or expertise to manage these challenges internally. The solution is particularly beneficial for organizations that operate in regulated industries or those that handle sensitive data.

Company Details


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Awards & Recognition

Alert Logic MDR won the following awards in the Managed Detection & Response category

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Alert Logic MDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alert Logic MDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

93 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alert Logic MDR?

8% Negative
2% Neutral
90% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Automated Threat Hunting

100

Technology Management

90

Proactive Threat Hunting

87

Use of ML

87

24/7/365 Security Monitoring

86

Use of the MITRE ATT&CK Framework

85

Prevention

84

Risk Scoring & Remediation Act

83

Vulnerability Management

83

Threat Intelligence

83

Compliance Reporting and Archival Mechanisms

83

Vendor Capability Ratings

Average 86

Ease of Customization

87

Business Value Created

87

Availability and Quality of Training

87

Vendor Support

87

Quality of Features

86

Usability and Intuitiveness

85

Ease of Implementation

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Breadth of Features

84

Alert Logic MDR Reviews

Kanun D.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

24.7.12.365 Threats Protection and Management

Likeliness to Recommend

9 /10

What differentiates Alert Logic MDR from other similar products?

Capabilities to prevent strangers/rogue guests accessing our networks on real-time.

What is your favorite aspect of this product?

End-to-end super monitoring and perfect dark web terminating.

What do you dislike most about this product?

The tool has worked wonders.

What recommendations would you give to someone considering this product?

The right tool for all IT safeguarding.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Greg P.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Sophisticated Solution for Cyberattacks Monitoring

Likeliness to Recommend

10 /10

What differentiates Alert Logic MDR from other similar products?

Alert Logic MDR has machine learning and AI which automate security threat monitoring across all systems.

What is your favorite aspect of this product?

Automate threat hunting, identifying and remediation across endpoints, network, cloud and on-premise environments.

What do you dislike most about this product?

Unfortunately, Alert Logic MDR doesn’t share pricing details on their website although they were rapid to respond upon demo request.

What recommendations would you give to someone considering this product?

To eradicate data theft and improve company reputation, I would insist Alert Logic MDR.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nisa K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

First and grat SaaS enabled managed detection prov

Likeliness to Recommend

8 /10

What differentiates Alert Logic MDR from other similar products?

* Technical support is amazing. They answer your questions very fast. * We can monitor a lot of cloud-based resources- * It is very simple but I can say it is very efficient.

What is your favorite aspect of this product?

* I think it is really amazing to monitor a lot of cloud-based resources. * It makes us free up our internal resources which is very good. * It is really user friendly. * Technical support answers very shortly.

What do you dislike most about this product?

* It should offer free trial. * I can not find any option for Multi Factor Authentication. * It is really hard to understand Log Review.

What recommendations would you give to someone considering this product?

* Please provide free trial. WE should test it before buying the software. * Provide Multi Factor Authentication. * Log Review section should be easier.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Inspires Innovation

Cons

  • Less Efficient Service

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