Software AG

Alfabet

Composite Score

7.2 /10

CX Score

7.2 /10

24 Reviews Write a Review

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What is Alfabet?

Software AG's Alfabet Enterprise Architecture Management Platform provides a collaborative platform for aligning the IT landscape with the business to guide competitive transformation. Alfabet offers a comprehensive solution for enterprise architecture management (EAM) and strategic IT planning and portfolio management (SPM). It comes in two editions – Alfabet Enterprise and Alfabet Fastlane – to let you decide which option best fits your needs based on budget, portfolio management maturity, program goals and stakeholders.

Company Details

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Awards & Recognition

Alfabet won the following awards in the Enterprise Architecture category

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3 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

0 Top Rated Capabilities

2 Top Rated Features

2022

Alfabet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alfabet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

91 Plan to Renew

75 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alfabet?

4% Negative

10% Neutral

86% Positive

Pros

Saves Time
Effective Service
Continually Improving Product
Trustworthy

Feature Ratings

Average 79

Project Management

Collaboration

Analytics and Reporting

PCI and EMV Compatible

Risk and Fraud Assessment

Repository Management

Performance Management

Data Visualization GIS

Process Architecture

Document Management

Software Distribution

Vendor Capability Ratings

Average 79

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of Implementation

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Alfabet Reviews

Divya S.

Role: Operations
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Great product with delightful customer assistance!

Likeliness to Recommend

8 /10

What differentiates Alfabet from other similar products?

It has got a great tech portfolio and project portfolio

What is your favorite aspect of this product?

Customer service is delightful

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

It swiftly helps in integrating systems, devices and other SAAS Apps.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Efficient Service

CA Santosh A.

Role: Finance
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Product is good quality and standard

Likeliness to Recommend

9 /10

What differentiates Alfabet from other similar products?

Alfabet Enterprise and Alfabet Fastlane are best option fits your needs based on budget, portfolio management maturity, program goals and stakeholders.

What is your favorite aspect of this product?

Software efficiency and effective which enhance user experience

What do you dislike most about this product?

not as such specific

What recommendations would you give to someone considering this product?

yes can , for better user experience and super performance

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

ABDUL F.

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Easy to use and Fantastic product

Likeliness to Recommend

10 /10

What differentiates Alfabet from other similar products?

Unlike many tools that focus exclusively on EA or ITPM, Alfabet seamlessly integrates these two domains. Benefits: Provides a comprehensive view of business processes, IT assets, and their interdependencies. Facilitates better decision-making by correlating IT investments with business outcomes.

What is your favorite aspect of this product?

Data Capture

What do you dislike most about this product?

While Alfabet is powerful and comprehensive, its complexity, cost, and usability concerns can make it less appealing for smaller teams or organizations with simpler needs. If you’re considering Alfabet, ensure you have the necessary budget, expertise, and organizational readiness to fully utilize its capabilities.

What recommendations would you give to someone considering this product?

Alfabet is the best tool for leading Enterprise Architecture Management and IT Portfolio Management.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Alfabet

What is Alfabet?

Company Details

Need Assistance?

Awards & Recognition

Alfabet Ratings

82 Likeliness to Recommend

91 Plan to Renew

75 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Alfabet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Project Management Includes support for elements of individual project management such as phase, task, resource, duration and budget, with Gantt and WBS views.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

Risk and Fraud Assessment Includes the ability to document, mitigate, and respond to project risk conditions across the portfolio and detect instances of potential fraudulent claims.

Repository Management Includes storage, access control, and locking of files.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Data Visualization GIS Thematic visualization with the ability to change views, including color, pattern/icon, dot-density, chart, scaled-symbol, and 3D prism themes

Process Architecture Includes business process, policy, procedure, and project reviews.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Software Distribution Includes electronic data interchange, document management, and financial reporting and analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Alfabet Reviews

Divya S.

Great product with delightful customer assistance!

Likeliness to Recommend

Pros

CA Santosh A.

Product is good quality and standard

Likeliness to Recommend

Pros

ABDUL F.

Easy to use and Fantastic product

Likeliness to Recommend

Pros

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1
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Feature Ratings

Project Management

Collaboration

Analytics and Reporting

PCI and EMV Compatible

Risk and Fraud Assessment

Repository Management

Performance Management

Data Visualization GIS

Process Architecture

Document Management

Software Distribution

Vendor Capability Ratings

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of Implementation

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness